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Firefox won't connect, but IE will, what do I do?

  • 4 replies
  • 89 have this problem
  • 2 views
  • Last reply by blkcolas

Unknown_Color
Unknown_Color
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Firefox is not connecting to the internet no matter what wireless system I try. I recieve the basic "Unable to Connect" error message. I can easily access the internet through Internet Explorer though. - I Use Windows 7 and have the newest version of Firefox - I have uninstalled and re-installed Firefox - I have set the Proxy to "No Proxy" and I have added Mozilla to my basic Windows Firewall - I recovered my computer to when I didn't have this problem, nothing changed - I haven't run special virus programs to check for Malware, but I had NoScript, AdBlocker and Ghostry for Firefox - This happened after I updated Firefox - I know I am not alone in this problem, but the other posts have no helped me

I believe that is all the information (that I can think of) that you will need about this problem. Any efforts are appreciated, and thank you for reading.

Firefox is not connecting to the internet no matter what wireless system I try. I recieve the basic "Unable to Connect" error message. I can easily access the internet through Internet Explorer though. - I Use Windows 7 and have the newest version of Firefox - I have uninstalled and re-installed Firefox - I have set the Proxy to "No Proxy" and I have added Mozilla to my basic Windows Firewall - I recovered my computer to when I didn't have this problem, nothing changed - I haven't run special virus programs to check for Malware, but I had NoScript, AdBlocker and Ghostry for Firefox - This happened after I updated Firefox - I know I am not alone in this problem, but the other posts have no helped me I believe that is all the information (that I can think of) that you will need about this problem. Any efforts are appreciated, and thank you for reading.

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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See this:
https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can

Unknown_Color
Unknown_Color Question owner
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Thank you, however I already went here and followed all of the actions first.

Pijuvwy
Pijuvwy
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I had the same problem: IE would connect, but Firefox would not, though it was working fine a few days ago. The other thing that changed in the meantime was that my trial of McAfee Internet Securty Suite expired. I tried all the suggestions on the link (thanks Edmeister), but to no avail. I did have doubts, though, about firewall software, etc. 

I have just un-installed McAfee, restarted my computer, and Firefox works fine.

Modified by Pijuvwy

blkcolas
blkcolas
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The solution for me was that Firefox and PCTools adds some sneaky garbage. I went into control panel add/remove programs and removed:

  1. "Browser Defender" (pctools)
  2. PCTools "AntiVirus Free"
  3. McAfee AntiVirus Free

Restart the computer and it works for me....

bc

Modified by blkcolas