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Thunderbird link causes FF4b9 to err - 'FF is already running close or restart'

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  • 14 have this problem
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  • Last reply by tolmalP

tolmalP
tolmalP
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Thunderbird 3.1.7 opens URL links in a browser. With FF4b9 is works the first time to open FF, but if I click on a second URL link within Thunderbird it gives the following error: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." In fact it provokes two error dialogues one after the other. In order to get the URL link to work, I have to close down FF. The URL link then works but still provokes the error dialogue. It is not until the URL link is used a second time that the link doesn't work and I have to close FF.

Thunderbird 3.1.7 opens URL links in a browser. With FF4b9 is works the first time to open FF, but if I click on a second URL link within Thunderbird it gives the following error: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." In fact it provokes two error dialogues one after the other. In order to get the URL link to work, I have to close down FF. The URL link then works but still provokes the error dialogue. It is not until the URL link is used a second time that the link doesn't work and I have to close FF.

Chosen solution

Make sure that Firefox isn't started with the -no-remote command line switch.

See http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile

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cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

Make sure that Firefox isn't started with the -no-remote command line switch.

See http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile

tolmalP
tolmalP Question owner
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Cor-el, thanks for the reply and it has solved my problem. I didn't use the command line switch but it made me consider reverting to my default profile. This did not cause the problem, so I deleted my alternate profile and then loaded all the various plug-ins and extensions. Works like a dream now. I didn't manage to find what was a fault but I assume my alternate profile became corrupted.

I am very grateful.