Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need help downloading videos from a website I subscribe to.

searcher9
searcher9
more options

Firefox doesn't let "download" screen appear on subscription website. Can't download video at all. Internet Explorer lets "download" screen appear and will usually download the video, but often just the first 1 to 3 minutes of it.

Firefox doesn't let "download" screen appear on subscription website. Can't download video at all. Internet Explorer lets "download" screen appear and will usually download the video, but often just the first 1 to 3 minutes of it.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...