Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

New Tab will not open


i am trying 2 open a new tab in my internet page by all opinions i.e. goin 2 file -> new tab, and ctrl +T and simply clicking the + sign next my current window which is already open but these will not work, although they worked yesterday. although i dont have a problem when right clicking on something and opening a new tab. i tried looking through tools but i couldnt fix it

Additional System Details

This happened

Every time Firefox opened

This started when...


Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.1 r102
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • 4.0.51204.0
  • Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv: Gecko/20101203 AskTbLOL/ Firefox/3.6.13

More Information

  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

This issue can be caused by an extension or plugin that isn't working properly.

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.


If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
twright 0 solutions 1 answers

Helpful Reply

I uninstalled Ask toolbar and the tabs started working again

platypuscheese 0 solutions 1 answers

Helpful Reply

I was having the same issue, and sure enough, uninstalling the ask toolbar solved my problem too.

dhatam7 0 solutions 1 answers

I encountered the same issue...and after disabling the Pandora TV toolbar everything is working smoothly.....

I didn't have the Ask toolbar though....

itsfuzzy 0 solutions 1 answers

The Foxit PDF toolbar also screws with the open new tab on Firefox, its weird as its intermittent and does not always cause the problem, i just disabled it anyway. It also seems to be affiliated with Ask.com

BeccaG64 0 solutions 1 answers

I uninstalled the crowdstar tool bar which contained the ask.com toolbar.. problem solved!! thanks for the tips..

janisian 0 solutions 2 answers

I uninstalled the ask.com toolbar and it fixed the problem as well - thanks!!!