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I keep getting "cookies are not enabled" when they ARE on my Mac, so can't sign in to Facebook

Posted

I use Mac OS 10.5.7 and have for a very long time. I was using a slightly older version of Firefox although I update when prompted. Now I am using Firefox 3.6.13 Although working fine for a very long time w/ no problems, suddenly I cannot get signed into Facebook OR Netflix because I get an error message saying my "cookies are not enabled in browser". They ARE enabled, and I've repeatedly emptied the cache, rebooted, quit and restarted Firefox, changed passwords for Facebook. NOTHING gets me in.

Additional System Details

Sites Affected

http://www.facebook.com

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • http://www.facebook.com/fbplugin/
  • Plugin for viewing Sibelius(tm) music scores http://www.sibelius.com
  • iPhoto6
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • RealPlayer Plugin
  • Shockwave Flash 10.1 r85
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

More Information

* Gecko default plugin
* Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
* http://www.facebook.com/fbplugin/
* Plugin for viewing Sibelius(tm) music scores http://www.sibelius.com
* iPhoto6
* The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
* RealPlayer Plugin
* Shockwave Flash 10.1 r85
* The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

cor-el
  • Top 10 Contributor
  • Moderator
10740 solutions 96657 answers

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case the file cookies.sqlite got corrupted.