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I am receiving the "500 Internal Service Error" message whenever I try to go to any website using Firefox

Firefox
cor-el replied
finchkidd483
finchkidd483

I know that this is supposed to be an error relating to the website itself and not your computer but I only receive this message while using Firefox and not IE and I receive the message on every website that I attempt to go to. Any suggestions?

I know that this is supposed to be an error relating to the website itself and not your computer but I only receive this message while using Firefox and not IE and I receive the message on every website that I attempt to go to. Any suggestions?

All Replies (1)

cor-el
cor-el
  • Moderator
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")