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Crash signature: KERNELBASE.dll@0xb727 on new Toshiba Laptop; any fix?

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hblade
hblade
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downloaded Firefox to my new Toshiba Laptop and haven't been able to use it. Everytime I try to open it, it crashes. I traced the Crash Signature via instructions: KERNELBASE.dll@0xb727 but there is no support information available. Any help on this? I prefer Firefox over Explorer and would like to use it on the laptop.

downloaded Firefox to my new Toshiba Laptop and haven't been able to use it. Everytime I try to open it, it crashes. I traced the Crash Signature via instructions: KERNELBASE.dll@0xb727 but there is no support information available. Any help on this? I prefer Firefox over Explorer and would like to use it on the laptop.