X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Downloaded Firefox Setup 3.6.13, when I try to install, get File is corrupted.

Posted

Have Windows Vista OS

Additional System Details

This started when...

New install

Application

  • User Agent:

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.


See http://kb.mozillazine.org/Unable_to_save_or_download_files

LorraineMae 0 solutions 1 answers

No problems with my anti-virus/firewall product. I think the download file is corrupted. mozilla actually sent me an error message saying so when it tried to perform the upgrade.