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Windows Media Player Plug-in installed but not showing in browser?

Posted

I have downloaded and installed the Windows Media Player Plug-in. Even after closing FF completely and then re-starting it, the plug-in does not show in the add-ons box nor does the browser allow the videos to play. This plug-in is crucial to me being able to watch the videos for my internet course in school. Please assist in how to get this working. I have an assignment due soon and need to watch the video for instructions.

Thank you in advance for any helpful information. sks89

Additional System Details

Installed Plug-ins

  • IDM FlashPlugin Firefox W32
  • HP Product Detection Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • getplusplusadobe16297
  • Default Plug-in
  • Shockwave Flash 10.1 r102
  • iTunes Detector Plug-in
  • DivX Web Player version 2.0.3.4
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.0.50524.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • 6.0.12.1040
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Rhapsody Player Engine Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

More Information

Application Basics
Name
Firefox
Version
3.6.13
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
1.3.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
IDM FlashPlugin
4.1.0.077
true
flashplugin@idm
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
Xmarks
3.8.7
true
foxmarks@kei.com
Secure Online Account Numbers
2.3.14.0
true
discoversoan@orbiscom
Firefox Sync
1.6.1
true
{340c2bbc-ce74-4362-90b5-7c26312808ef}
HP Detect
1.0.4.1
true
{ab91efd4-6975-4081-8552-1b3922ed79e2}
HP Smart Web Printing
4.05
false
smartwebprinting@hp.com
DownloadHelper
4.8.1
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Facebook Dislike
1.2.2
true
fbdislike@doweb.fr
Java Console
6.0.23
true
{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days
7
browser.history_expire_days.mirror
7
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage_override.mstone
rv:1.9.2.13
dom.max_chrome_script_run_time
0
extensions.lastAppVersion
3.6.13
network.cookie.prefsMigrated
true
places.last_vacuum
1290117757
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false

TonyE
  • Moderator
1041 solutions 8840 answers

Try searching your computer for a file called np-mswmp.dll, and place a copy of this file inside the Firefox plugins folder. The normal location for this folder is C:\Program Files\Mozilla Firefox\ plugins

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

See also http://kb.mozillazine.org/Windows_Media_Player#Missing_plugin

Question owner

Thank you for the prompt responses. Due to work, I am just now getting a chance to try everything.

I have searched for the np-mswmp.dll file and it does not find it on my computer. However, it was listed within the plug-ins folder of the FF programs file on the drive. I tried the link cor-el posted and did both the way to get the new plug-in as well as the three separate files solution.

I could not get anything to work so I just made note of all the addons and plug-ins and other settings and such then re-installed FF. I was really hoping not to due to me having forgot to get my cookies folder and history and such, but I need to work on homework asap. I apologize for the hassle and greatly appreciate your assistance.


Thanks again for the prompt responses. sks89

Modified by sks89