Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

THe sync key supplied to me by firefox does not match account when I tried to reload firefox.

  • No replies
  • 5 have this problem
  • 12 views
captn_wow
captn_wow
more options

I needed to reload my firefox browser. I was using sync before and I wanted to use it to reload my bookmarks ...etc... I loaded the add-on, ran setup, entered my account name and password, set up then requested sync key. I saved the html when i recieved origional key. sync setup tells me it is wrong key... i can change sync key but I lose all info in my account.. what to do?

I needed to reload my firefox browser. I was using sync before and I wanted to use it to reload my bookmarks ...etc... I loaded the add-on, ran setup, entered my account name and password, set up then requested sync key. I saved the html when i recieved origional key. sync setup tells me it is wrong key... i can change sync key but I lose all info in my account.. what to do?

Modified by cor-el