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Am having a new problem with my Yahoo mail sign-in page. See details.

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  • 31 have this problem
  • Last reply by cor-el

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I created a customized security symbol, as prompted by Yahoo. It is supposed to appear on the mail sign-in page when using my computer. It worked fine initially. Now, my symbol no longer displays; I can see a faint placeholder there. The program still "remembers" my username choices. When I use Internet Explorer, my customized symbol still appears on Yahoo's mail sign-in page, so it does not appear to be a Yahoo-based problem. Do you know how to fix this (or what my next step should be rule out possible causes, etc.)?

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  • Such details are stored in a cookie.
  • You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

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