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Every time I open google.com, Firefox won't stop loading, and I can't click on anything.


All other sites seem to work, but since Google is my homepage, Firefox 4 b8 loads continuously and doesn't let me click anything except maximize, minimize, and close.

Additional System Details

Sites Affected


Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.0.0
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.1 r102
  • Adobe Shockwave for Director Netscape plug-in, version
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729)

More Information

jack0fall 0 solutions 1 answers

This started about two days ago. To my knowledge nothing "new" has been added to my computer. I have also had it happen when I type in a URL directly. I have saved the troubleshooting log but am not sure where to send it.

On a side note: I had to re-register to get access to this support site.