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browser is not allowing sign in to excite web page. it says my settings are configured to disable cookies and/or javascript. please help


i just got firefox 4.0, and i tried to simply sign in to myexcite.com, but instead the message "the browser you're using is not allowing you to sign in to Excite. Right now , your browser's settings are configured to disable cookies and/or javascript..."

Please Help. I am new to Firefox 4.0

Additional System Details

Sites Affected


Installed Plug-ins

  • Shockwave Flash 10.1 r102
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.0
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0b8) Gecko/20100101 Firefox/4.0b8

More Information

scoobidiver 12 solutions 286 answers

First, create a specific profile for Firefox 4.0b8 to prevent interferences between current (Firefox 3.6) and beta (Firefox 4.0b8) versions.

Then, see Fix login issues on websites that require a username and password.