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Why do I keep getting this :Oops! This page appears broken. DNS Error - Server cannot be found.


After I move to a new page after viewing it for a few seconds the screen jumps to a page with the message noted above. This happens offend enough to be frustrating. I don't seem to have the problem in Explorer or Chrome. It didn't used to happen in Firefox but I don't know which recent release it started in.

Additional System Details

Sites Affected

http://att.my.yahoo.com/ (and others)

Installed Plug-ins

  • npmnqmp 071300000040
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.1 r102
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • 4.0.51204.0


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv: Gecko/20101203 BRI/1 Firefox/3.6.13 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

I am using Windows7 (64 bit) OS on a HP Computer with an AMD chip.

david294 0 solutions 1 answers


you have install "pdfforge toolbar v1" ... is it that causes this problem. you can see it by right clicking in the block toolbar firefox you uninstalling "pdfforge toolbar v1.


ChiroVette 0 solutions 2 answers

Okay, I have been getting this same problem intermittently for a while now and I seem to have solved it so this may help you guys. Now the odd thing is that it ONLY happened on some sites, and only when accessing some pf the pages, but it was extremely annoying. Like you guys, I would get the page first. It would come up normally and then a few seconds later, before I could even really read anything, it would go to the broken DNS page. Now I tried deleting all cookies and clearing my browser history, but that didn't help.

However, I noticed something peculiar and VERY interesting. Whenever I would get this error and could not make it go away, it would always take me to some generic search page (it may have been Yahoo, but I am not sure) and I would notice that as soon as I went to the so called broken page, the address bar of my browser would ALWAYS change to the same exact address and not the one I typed.

This page was ALWAYS the same and it had "Youtube downloader" in the address bar. Now this is a program that I downloaded to be able to download Youtube videos to my computer. So I think that there is something wrong with the program or installing it (or possibly the corresponding menu bar) to my PC created this strange, intermittent problem. So I tried this and it worked:

1. I got OFF the broken link page to remove that from my present broswing history. I just went to some random Google page.

2. I uninstalled Youtube Downloader and sent the developers a message telling them why I was uninstalling it and gave them my email address in case they have any questions.

3. Then I uninstalled the Youtube Downloader Menu Bar as well.

4. Then I deleted all browser history, just in case.

That cleared it up!

So for those of you experiencing this, I am guessing it has something to do with this program or perhaps there are a number of programs that cause this issue? So my suggestion is to go to the page that "breaks" your connection and look on the address bar to see what it says there. Then see if you have ANY programs installed on your computer (by going to Control Panel > Add/Remove Programs) and uninstall ALL instances of the program that seems to be named in the address line of the links that keep breaking. Then finally clear your browser of ALL history, stored passwords, cookies, etc.

Hope this helps! :)