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My pc tells me Firefox is still running - but I can't see it running. I have to shut down my pc and start re-boot WinXP

Posted

I thought I had Firefox running while I was doing something else on the internet. A message came up to say Firefox is still running so I should shut Firefox down (which I couldn't do because I couldn't see it running and it also said if that didn't work to re-boot the pc.

I thought I had Firefox running while I was doing something else on the internet. A message came up to say Firefox is still running so I should shut Firefox down (which I couldn't do because I couldn't see it running and it also said if that didn't work to re-boot the pc.

Additional System Details

This happened

Not sure how often

This started when...

Not sure.

Installed Plug-ins

  • Adobe ESD Version Manager 2.0
  • 6.0.12.1739
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Office Plugin for Netscape Navigator
  • Adobe PDF Plug-In For Firefox and Netscape
  • Winamp Application Detector
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.1 r102
  • iTunes Detector Plug-in
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • 4.0.51204.0
  • Office Live Update v1.3
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12 (.NET CLR 3.5.30729)

More Information

John99
  • Top 25 Contributor
  • Moderator
755 solutions 10296 answers

I am not certain what causes this but you merely need to find and stop the process firefox.exe you can do that in XP by using key combination Ctrl+Alt+Tab [ or right click your task bar] to get task manager

Another recent thread is "What does it mean when the message says " Firefox is running but not responding, in order to use Firfox, close open progams or restart your computer see " which also mentions yet another thread, with an alternative solution; and how to kill processes in other Operating Systems

I am not certain what causes this but you merely need to find and stop the process ''firefox.exe'' you can do that in XP by using key combination Ctrl+Alt+Tab [ or right click your task bar] to get '''task manager''' Another recent thread is ''"What does it mean when the message says " Firefox is running but not responding, in order to use Firfox, close open progams or restart your computer [https://support.mozilla.com/en-US/questions/772763 see] "'' which also mentions yet another thread, with an alternative solution; and how to kill processes in other Operating Systems