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How di I uninstall FF Blocked Add-ons?

Posted

FF has disabled a couple of Add-ons and I am unable to uninstall or otherwise remove them. How do I get rid of this useless clutter?

Chosen solution

I was able to remove the Bing Bar using Control Panel/Add Remove Programs. It also removed the Search Extension that had been installed with Bing Bar and was also grayed out.

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Additional System Details

Installed Plug-ins

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  • Google Talk Plugin Video Accelerator version:0.1.43.4
  • Office Plugin for Netscape Navigator
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Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

na

the-edmeister
  • Top 10 Contributor
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3197 solutions 24401 answers

Helpful Reply

http://kb.mozillazine.org/Extensions_Uninstall#Uninstalling_manually

Buddahfan 1 solutions 23 answers

What version of FF are you using?

Did you just update to 4.0B8?

Helper7677 165 solutions 1653 answers

Buddahfan:

The version is listed on the last line of each post listing. Also, look at the User-agent at the bottom of "More system details..." to the right of the OP's question.

Question owner

I am using 3.6.13 on a Windows 7 laptop running Home Premium. Apparently, the laptop came with some preconfigured tools like the Bing Bar, etc. I used Sync to get the same layout, etc. as on my desktop PC running Win XP Pro (on which I have no problems) FF blocked the Bing Bar addon and another one. They are disabled and all of the buttons are grayed out and inoperative. I would just like to eliminate them to remove the clutter. Thanks in advance for any assistance!

John99
  • Top 25 Contributor
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622 solutions 8019 answers

Helpful Reply

I think some bing extensions were blocked after advice from Microsoft. The first reply from the-edmeister explains how to do the manual uninstall, just click the link in that message and follow the instructions. If you run into problems explain what they are.

Note if you do want to uninstall the blocked addons

  • it may help if you try from firefox whilst in Troubleshoot Firefox issues using Safe Mode
  • you may well need to be in an administrator type of account
  • in some circumstances security software blocks some changes, the security software may need disabling
  • if you are doing the manual uninstall you will almost certainly have to be in an administrator account, and you will presumably need to be able to see system and hidden folders.

( some of the above are guesses, as I am an XP user)

cor-el
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10751 solutions 96757 answers

See also Removing the Search Helper Extension and Bing Bar

Question owner

I'm a bit confused. Both these add-ons are already disabled. The buttons for Uninstall, Enable and Options are all grayed out, leaving me with no way to uninstall or remove them. Do I have to live with these 2 add-ons forever? Thanks again.

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8019 answers

From reading the posts and links, in this current thread, it would appear likely that you are able to either

  • disable in firefox, but leave similar features on Internet Explorer OR
  • remove from both IE & FF in which case the entries in FF will disappear.

But it appears you will need to use the manual uninstall method shown in

Hawk101 1 solutions 2 answers

Chosen Solution

I was able to remove the Bing Bar using Control Panel/Add Remove Programs. It also removed the Search Extension that had been installed with Bing Bar and was also grayed out.

Question owner

This did the trick! After uninstalling Bing Bar in Add/Remove Programs (or in my case Programs/Features in Windows 7) Not only did the Bing add-on disappear, but so did the blocked search add-on.

THANK YOU!!

hotdog222 0 solutions 4 answers

I want to remove bing bar add on extention. Its not in my add/remove (well it was but had to go to safe mode to remove it) but its still in my add ons in fire fox. I managed to rid the search helper by deleting a couple files and thats gone on my add on extention. if anybody knows where the bing bar files are please post them here

thanks

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96757 answers

Try:

hotdog222 0 solutions 4 answers

thanks cor-el

but what im seeing here reading these boards some folks dont have it in their add and remove programs. there has to be some sort of files stashed about. i found 2 files to remove the search helper extension and that was gone from my add on extensions. Im trying to find more info to remove bing bar 5.0 in the add on extension. There is no uninstall option

thanks

hotdog222 0 solutions 4 answers

problem solved on my end bing bar add on is gone thatnks everybody