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How to unhack a browser

Posted

My fire-fox browser is hacked. When I open a tab to search a web site it redirects me to different sites and I am getting POP up tabs to advertisement sites. I have tried several types of malware removal programs and they find nothing. I am using windows XP service pack 2 and the version is ..[ Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ].. Please help me remove this problem I dont want to use any other browser because this is so much faster and easier to use then IE Please help Cork.

Additional System Details

This happened

Every time Firefox opened

This started when...

About 4 months ago

Installed Plug-ins

  • Shockwave Flash 10.1 r102
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • 3.0.40624.0

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

More Information

I have used avast pro/ malwarebites/spyware Dr/ Search and destroy

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Do a malware check with some malware scan programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

If you can't fix it with the above listed scanners then you need to ask advise on one of the forums that specialize in malware removal mentioned in the Popups_not_blocked article.