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Cannot right click in web browser

Posted

Cannot right click to save pictures or to open up another tab inside web browser.

Additional System Details

This happened

Every time Firefox opened

This started when...

last update

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.1 r102
  • iTunes Detector Plug-in
  • GEPlugin
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • 4.0.51204.0
  • NPWLPG
  • Google Updater pluginhttp://pack.google.com/
  • Google Update

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101203 YFF3 Firefox/3.5.5 NET_mmhpset ( .NET CLR 3.5.30729; .NET4.0C)

More Information

TonyE
  • Moderator
1041 solutions 8840 answers

Add-ons can interfere with the right-click menu. Try running Firefox in Firefox safe mode, this will disable extensions and themes and can be used to see if they are causing the problem. If it works in safe mode, follow the procedure in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to identify which one is causing the problem.

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Helpful Reply

There are other things that need attention:

You have or had an extension installed (NET_mmhpset) that has changed the user agent from Firefox/3.6.13 to Firefox/3.5.5.
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101203 YFF3 Firefox/3.5.5 NET_mmhpset ( .NET CLR 3.5.30729; .NET4.0C)

You can check the general.useragent prefs on the about:config page.
You can open the about:config page via the location bar, just like you open a website.
Filter: general.useragent
If general.useragent prefs are bold (user set) then you can right-click that pref and choose Reset.

See: