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Can't view a page on just one particular website

barrykneeshaw
barrykneeshaw
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I am using a laptop with mobile broadband. I have (normally) no trouble viewing any web-pages from any site. Today, however, when I go to the Waterstones Booksellers page(s) I cannot see any images of the main page. i.e. where I would see products. I have checked other (non-Waterstones) sites and have no problems elsewhere. I have checked this site on another PC and there are no problems. I must have accidentally done something to Firefox which has disabled viewing this site. Can anyone help?

I am using a laptop with mobile broadband. I have (normally) no trouble viewing any web-pages from any site. Today, however, when I go to the Waterstones Booksellers page(s) I cannot see any images of the main page. i.e. where I would see products. I have checked other (non-Waterstones) sites and have no problems elsewhere. I have checked this site on another PC and there are no problems. I must have accidentally done something to Firefox which has disabled viewing this site. Can anyone help?

Chosen solution

See also http://kb.mozillazine.org/Images_or_animations_do_not_load

Are you enabling third-party images?

Check the pref permissions.default.image on the about:config page and make sure that it has the default value 0.

See http://kb.mozillazine.org/about%3Aconfig

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All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that you clicked "Block Images" in the right click context menu while trying to save an image.

See:

  • A way to see which images are blocked is to click the favicon (How do I tell if my connection to a website is secure?) on the left end of the location bar.
  • A click on the "More Information" button will open the Security tab of the "Page Info" window (also accessible via "Tools > Page Info").
  • Go to the Media tab of the "Tools > Page Info" window.
  • Select the first image link and scroll down though the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
barrykneeshaw
barrykneeshaw Question owner
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Alas, did not work! Something I will remember though... As a very last resort I revived IE (where I could not view the page either) and found compatibility mode which resolved the problem there, but just for IE. Now I do not like IE one bit so really want to sort this for Firefox. Is there a similar compatibility mode within Firefox so I can ditch IE again?

Many thanks, Barry

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

See also http://kb.mozillazine.org/Images_or_animations_do_not_load

Are you enabling third-party images?

Check the pref permissions.default.image on the about:config page and make sure that it has the default value 0.

See http://kb.mozillazine.org/about%3Aconfig

barrykneeshaw
barrykneeshaw Question owner
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The default value was 1 so I changed it to 0. Sadly, made no difference. In the end I have given up and, following advice, imported the IE view Add-On into Firefox. Now it will always view these pages through IE so that I can see the images correctly.

Thanks to all for their assistance, sorry for being such a 'nerd'.

Barry