i'm getting a message wich says"Mozilla Security has found critical process activity on your system and will perform fast scan of system files" in a dialouge box when i open any link from google in a new tab .
when i close the box, a new page appears which says firefox security alert and starts scanning and then recommends me to install certain things. the link of the page which appers for scanning is http://online-alert-policy79.co.cc/?id=11&t=b
after the scan, it shows lot of threats on my computer and the site asks me to install certain software's that Mozilla recommends . however i saw that it was scanning in my C drive . But my main drive is D. so i doubted..
Modified
All Replies (18)
Don't answer that pop-up or you will be infected by malware. What you see is only an animation and not a real scan. The results are meant to persuade you to buy and download software. If you want to perform a malware scan then do that with known and trusted programs.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
Make sure that you update each program to get the latest version of the database before doing a scan.
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website
thanks for the advice cor-el. i'll do that..
After getting the message "Mozilla security ..." I searched my system by malwarebytes (quick) - no problems found, then by Spybot S&D -- no problems found, now, while searching once more witch malwarebytes (but full search now) I get the message "Mozilla security ..." again.
It looks as if neither malwarebytes nor Spybot finds this malware.
Modified
Do you get that pop-up while you are in Firefox?
Clear the cache and the cookies.
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies": Tools > Options > Privacy > Cookies: "Show Cookies"
You can also delete sessionstore.js and sessionstore.bak in the Profile Folder to remove stored data from the previous session.
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
See:
I got this pathetic message, but knew it was false, as security messages are not sent to you from an internet page. I closed it using the task manager and ran a McAfee scan. However, I worry that somthing might have been downloaded onto my computer. Does closing the pop-up give you malware?
Note that I did not respond to the pop-up and closed the webpage as well.
Modified
Try re-installing your Mozilla. it worked for me.
just by clicking on ok in the pop-up, my computer gets infected? i didn't download the program, but i saw all those threats and everything on my page.
Modified
please, help me
Modified
No, you only get infected if you download and run the .exe program and your anti-virus software didn't catch it.
You will see that same animation every time that you visit such a web page that hosts such an infection.
ok, thanks.
I clicked on where it said "protect" and then when it wanted me to download a program I realized it was a fake and deleted it, but could it still have installed malware or a virus/trojan on my computer if I didn't download the program, since I did click on "protect?"
I ran my antivirus afterwards and it didn't show anything, but could it have missed it?
I also asked how to restore my "Refresh" icon/button. It disappeared. Does anyone have an answer?
DottyO -- Did you run several anti-virus/spyware programs or just one? It's recommended you run a few since each one catches different kinds of viruses/spywares.
I think you are using FF4 -- The "Refresh" button has been incorporated at the far right end of the address bar. If you want to put it back somewhere in the Toolbar, you can do this:
View > Toolbars > Customize
and DRAG the "Refresh" button into the window, then drag it back out to wherever you want in the Toolbar.
Some useful tools for supplemental scans are:
Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
SUPERAntiSpyware: http://www.superantispyware.com/
(Actually, I see these were posted in the first reply in this thread.)
Modified
Thank you!
I don't have FF4 because when I tried to update to that, I got the msg. that it was not available on my server, whatever that means.
DottyO -- I replied to your other post:
https://support.mozilla.com/en-US/questions/815050
and it showed that you have FF4. Go to: Help > About
and it'll show you what version do you have.