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i'm getting a message wich says"Mozilla Security has found critical process activity on your system and will perform fast scan of system files" in a dialouge box when i open any link from google in a new tab .

BMT
Posted

when i close the box, a new page appears which says firefox security alert and starts scanning and then recommends me to install certain things. the link of the page which appers for scanning is http://online-alert-policy79.co.cc/?id=11&t=b

after the scan, it shows lot of threats on my computer and the site asks me to install certain software's that Mozilla recommends . however i saw that it was scanning in my C drive . But my main drive is D. so i doubted..

when i close the box, a new page appears which says firefox security alert and starts scanning and then recommends me to install certain things. the link of the page which appers for scanning is http://online-alert-policy79.co.cc/?id=11&t=b after the scan, it shows lot of threats on my computer and the site asks me to install certain software's that Mozilla recommends . however i saw that it was scanning in my C drive . But my main drive is D. so i doubted..

Modified by the-edmeister

Additional System Details

Sites Affected

http://online-alert-policy79.co.cc/?id=11&t=b

Installed Plug-ins

  • Shockwave Flash 10.1 r85
  • getplusadobe15235
  • Version 1.7.1.0
  • Google Talk Plugin Video Accelerator version:0.1.43.4
  • Office Plugin for Netscape Navigator
  • AOL Media Playback Control
  • 6.0.12.69
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • np-mswmp
  • Mozilla ActiveX control and plugin module
  • Java(TM) Platform SE binary
  • 1.9.0009.1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
  • Default Plug-in
  • Provides additional functionality on Facebook. See our web site for details.
  • Google Update
  • Unity Player 2.6.1f3
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • DivX Web Player version 2.0.2.39
  • Picasa plugin
  • 2.0.31005.0
  • Google Updater pluginhttp://pack.google.com/
  • AppWorld NPAPI plugin
  • Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17534 solutions 158559 answers

Helpful Reply

Don't answer that pop-up or you will be infected by malware. What you see is only an animation and not a real scan. The results are meant to persuade you to buy and download software. If you want to perform a malware scan then do that with known and trusted programs.

Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

Don't answer that pop-up or you will be infected by malware. What you see is only an animation and not a real scan. The results are meant to persuade you to buy and download software. If you want to perform a malware scan then do that with known and trusted programs. * http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware * http://www.superantispyware.com/ - SuperAntispyware * http://www.safer-networking.org/en/index.html - Spybot Search & Destroy * http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free * http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page Make sure that you update each program to get the latest version of the database before doing a scan.<br /> See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

Question owner

thanks for the advice cor-el. i'll do that..

thanks for the advice cor-el. i'll do that..
Hermandl 0 solutions 1 answers

Helpful Reply

After getting the message "Mozilla security ..." I searched my system by malwarebytes (quick) - no problems found, then by Spybot S&D -- no problems found, now, while searching once more witch malwarebytes (but full search now) I get the message "Mozilla security ..." again.

It looks as if neither malwarebytes nor Spybot finds this malware.

After getting the message "Mozilla security ..." I searched my system by malwarebytes (quick) - no problems found, then by Spybot S&D -- no problems found, now, while searching once more witch malwarebytes (but full search now) I get the message "Mozilla security ..." again. It looks as if neither malwarebytes nor Spybot finds this malware.

Modified by Hermandl

cor-el
  • Top 10 Contributor
  • Moderator
17534 solutions 158559 answers

Do you get that pop-up while you are in Firefox?

Clear the cache and the cookies.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies": Tools > Options > Privacy > Cookies: "Show Cookies"

You can also delete sessionstore.js and sessionstore.bak in the Profile Folder to remove stored data from the previous session.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.

See:

Do you get that pop-up while you are in Firefox? Clear the cache and the cookies. * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" * "Remove the Cookies": Tools > Options > Privacy > Cookies: "Show Cookies" You can also delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] to remove stored data from the previous session. * Help > Troubleshooting Information > Profile Directory: Open Containing Folder If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well. See: * http://kb.mozillazine.org/Session_Restore
Atlas 0 solutions 1 answers

I got this pathetic message, but knew it was false, as security messages are not sent to you from an internet page. I closed it using the task manager and ran a McAfee scan. However, I worry that somthing might have been downloaded onto my computer. Does closing the pop-up give you malware?

Note that I did not respond to the pop-up and closed the webpage as well.

I got this pathetic message, but knew it was false, as security messages are not sent to you from an internet page. I closed it using the task manager and ran a McAfee scan. However, I worry that somthing might have been downloaded onto my computer. Does closing the pop-up give you malware? Note that I did not respond to the pop-up and closed the webpage as well.

Modified by Atlas

Question owner

Try re-installing your Mozilla. it worked for me.

'''Try re-installing your Mozilla. it worked for me.'''
casualway 0 solutions 3 answers

just by clicking on ok in the pop-up, my computer gets infected? i didn't download the program, but i saw all those threats and everything on my page.

just by clicking on ok in the pop-up, my computer gets infected? i didn't download the program, but i saw all those threats and everything on my page.

Modified by casualway

casualway 0 solutions 3 answers

please, help me

please, help me

Modified by casualway

cor-el
  • Top 10 Contributor
  • Moderator
17534 solutions 158559 answers

No, you only get infected if you download and run the .exe program and your anti-virus software didn't catch it.

You will see that same animation every time that you visit such a web page that hosts such an infection.

No, you only get infected if you download and run the .exe program and your anti-virus software didn't catch it. You will see that same animation every time that you visit such a web page that hosts such an infection.
casualway 0 solutions 3 answers

ok, thanks.

ok, thanks.
DottyO 0 solutions 5 answers

I clicked on where it said "protect" and then when it wanted me to download a program I realized it was a fake and deleted it, but could it still have installed malware or a virus/trojan on my computer if I didn't download the program, since I did click on "protect?"

I clicked on where it said "protect" and then when it wanted me to download a program I realized it was a fake and deleted it, but could it still have installed malware or a virus/trojan on my computer if I didn't download the program, since I did click on "protect?"
DottyO 0 solutions 5 answers

I ran my antivirus afterwards and it didn't show anything, but could it have missed it?

I ran my antivirus afterwards and it didn't show anything, but could it have missed it?
DottyO 0 solutions 5 answers

I also asked how to restore my "Refresh" icon/button. It disappeared. Does anyone have an answer?

I also asked how to restore my "Refresh" icon/button. It disappeared. Does anyone have an answer?
silkphoenix 91 solutions 1257 answers

DottyO -- Did you run several anti-virus/spyware programs or just one? It's recommended you run a few since each one catches different kinds of viruses/spywares.

I think you are using FF4 -- The "Refresh" button has been incorporated at the far right end of the address bar. If you want to put it back somewhere in the Toolbar, you can do this:

View > Toolbars > Customize

and DRAG the "Refresh" button into the window, then drag it back out to wherever you want in the Toolbar.

DottyO -- Did you run several anti-virus/spyware programs or just one? It's recommended you run a few since each one catches different kinds of viruses/spywares. I think you are using FF4 -- The "Refresh" button has been incorporated at the far right end of the address bar. If you want to put it back somewhere in the Toolbar, you can do this: View > Toolbars > Customize and DRAG the "Refresh" button into the window, then drag it back out to wherever you want in the Toolbar.
jscher2000
  • Top 10 Contributor
8767 solutions 71704 answers

Some useful tools for supplemental scans are:

Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php

SUPERAntiSpyware: http://www.superantispyware.com/

(Actually, I see these were posted in the first reply in this thread.)

Some useful tools for supplemental scans are: Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php SUPERAntiSpyware: http://www.superantispyware.com/ (Actually, I see these were posted in the first reply in this thread.)

Modified by jscher2000

DottyO 0 solutions 5 answers

Thank you!

Thank you!
DottyO 0 solutions 5 answers

I don't have FF4 because when I tried to update to that, I got the msg. that it was not available on my server, whatever that means.

I don't have FF4 because when I tried to update to that, I got the msg. that it was not available on my server, whatever that means.
silkphoenix 91 solutions 1257 answers

DottyO -- I replied to your other post:

https://support.mozilla.com/en-US/questions/815050

and it showed that you have FF4. Go to: Help > About

and it'll show you what version do you have.

DottyO -- I replied to your other post: https://support.mozilla.com/en-US/questions/815050 and it showed that you have FF4. Go to: Help > About and it'll show you what version do you have.