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I do not have my sync key for Firefox Sync how do I recover it?

  • 7 replies
  • 100 have this problem
  • Last reply by cor-el

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I am trying to set up Firefox Sync on a new pc and it is asking for my sync key which I do not have. Is there a way to reset or recover it?

All Replies (7)

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It would have been saved with other Saved Passwords in the Firefox installation you set your Sync account up with.

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You can inspect the "Sync Key" on the computer where you first installed Sync via "Tools > Options > Sync".

  • Click on the Manage Account button to display more options, then click on the "My Sync Key" link.
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Thank you but I added Firefox Sync after installing Firefox and I do not use the save password feature in Firefox. So it looks like I will need to wait until I get home to find my sync key from looking at the second reply.

Modified by charmwebb

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I can't inspect the sync key on the computer where I first installed sync, becaause the hard drive died and I had to install Linux instead of Windows. I was able to save my user data; what folder would it be in? Can I figure it out from recovering a profile?

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I followed the above instructions and there was no Sync Key link only a Recovery Key. Is the Sync Key the same as the Recovery Key?

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See also "Where can I find my Sync Key?":