Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Why do web pages only load when I move my mouse around the browser?


As soon as I try to load a site the browser does not load anything at all until I start moving my mouse around. I tried updating flash and using different settings and preferences but to no avail.

Additional System Details

This happened

Every time Firefox opened

This started when...

I updated firefox.

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • Adobe Acrobat and Reader Plug-in for Web Browsers, Version 7.0.0
  • Shockwave Flash 10.1 r85
  • Java 1.3.1 Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.


  • User Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv: Gecko/20100316 Firefox/3.6.2

More Information

browser.places.smartBookmarksVersion 2
browser.startup.homepage_override.mstone rv:
extensions.lastAppVersion 3.6.2
network.cookie.prefsMigrated true
print.macosx.pagesetup-2 AAAdsDw/eG1sIHZlcnNpb249IjEuMCIgZW5jb2Rpbmc9IlVURi04Ij8+CjwhRE9DVFlQRSBwbGlzdCBQVUJMSUMgIi0vL0FwcGxlIENvbXB1dGVyLy9EVEQg…
print.print_bgcolor false
print.print_bgimages false
print.print_downloadfonts false
print.print_evenpages true
print.print_in_color true
print.print_margin_bottom 0.5
print.print_margin_left 0.5
print.print_margin_right 0.5
print.print_margin_top 0.5
print.print_oddpages true
print.print_orientation 0
print.print_pagedelay 500
print.print_paper_data 0
print.print_paper_height 11.00
print.print_paper_size 0
print.print_paper_size_type 1
print.print_paper_size_unit 0
print.print_paper_width 8.50
print.print_reversed false
print.print_scaling 1.00
print.print_shrink_to_fit true
print.print_to_file false
privacy.sanitize.migrateFx3Prefs true
security.warn_viewing_mixed false

Question owner

wow...can anyone fix this or what? how long does it take to get a reply?

  • Top 10 Contributor
  • Moderator
10756 solutions 96800 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.


JoeMNZ 0 solutions 1 answers

Ok, Just found firefox on dads laptop to be doing this as well, and it seemed to be the system time/date wrong.

This caused the addon update checking thing to find that all ssl certificates were expired (the year was set to 1970) I'm not sure how that affected anything, but after setting the time/date correctly everything started working fine again.

Hope this helps someone else

Question owner

my man! worked like a charm. thanks a lot for the help.