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enter on the keyboard does not work


'Enter' on the keyboard does not work for Mozilla only - I have to use the mouse to click go (eg.... choosing a bookmark then hitting enter to go to that chosen wesite wont work, or pasting a web address into the bar and hitting enter. Explorer and Chrome etc all work fine, only Mozilla.

Additional System Details

This happened

Every time Firefox opened

This started when...

from the time i installed Firefox

Installed Plug-ins

  • getplusplusadobe16290
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.0 r32
  • iTunes Detector Plug-in
  • CSI Plugin Mozilla Component
  • Yahoo Application State Plugin version
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Panda ActiveScan 2.0 Plugin for Firefox
  • Google Update
  • Version 1.0.3, copyright 1996-2009 The VideoLAN Teamhttp://www.videolan.org/
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv: Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729)

More Information

I get no error messages, just 'enter wont work.
i re-downloaded Firefox, still the same problem.

  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

This issue can be caused by an extension that isn't working properly.

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Other things that need attention.
See http://www.mozilla.com/plugincheck/

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.0 r32
  2. Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

Question owner

Many thanks for all your trouble and explanation I do appreciate it. but....

Im sorry I dont understand computers enough, safe start and switching themes and all that - I have no idea what that's about. There's no Mozilla safe start in my files, I tried the Flash update 3 times and my computer kept freezing up.

Im going to use Chrome as my main browser from now on and see what happens.

Much appreciate your helping though.