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links won't open


Running Firefox 3.6.12 on MacBook (Snow Leopard, 4GB ram). Suddenly, this week, all links seem broken and won't open in Firefox. For example, if there is a link in an EMAIL, skype, iChat, etc, when I click on it, nothing happens (other than Firefox coming to the front of my screen). However, when I switched my default browser to Safari, all of those 'broken' links worked perfectly. This seems to have occurred this week. One of my university students also remarked about this today. He has the same issue on his MacBook (running LEO or Tiger).

FOLLOW-UP: I just downloaded the Firefox 4 BETA version, and all of the links now work. So, this appears to just be an issue with Firefox 3.6.12

Modified by kat123456

Additional System Details

This happened

Every time Firefox opened

This started when...

this week (Firefox was updated)

Installed Plug-ins

  • Displays PDF documents in the browser.
  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • npmnqmp 071706000001
  • http://www.facebook.com/fbplugin/
  • WebEx General Plugin Container Version 169
  • iPhoto6
  • Musicnotes Viewer plugin 1.17.2 http://www.musicnotes.com
  • Plugin for viewing Sibelius(tm) music scores http://www.sibelius.com
  • DivX Web Player version
  • Office Live Update v1.0
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.1
  • 4.0.50401.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Shockwave Flash 10.1 r53
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Java Plug-In 2 for NPAPI Browsers


  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv: Gecko/20101026 Firefox/3.6.12

More Information

viscendo 0 solutions 1 answers

Helpful Reply

I am running Firefox 3.6.16 on Mac OS 10.6.7. (Firefox must be set as your Default Web Browser) This issue started for me yesterday. This morning I was able to fix the problem in Firefox by going to Tools > Add-ons > Clicking on Extensions at the top of the window and then disabling all the Extensions. You will then need to quit and restart Firefox for this changes to effect your browser. Test a link from your email, iChat, etc. to confirm that your links are now opening in Firefox. Then Enable each Extension one by one, restarting Firefox after you enable each Extention test a link from your email or other application each time again confirming that your links are still opening in Firefox. You may find a culprit, I was able to re-enable all of my Extensions and I was still able to open all my links inside Firefox.