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I can't play games on GSN or Pogo when using Firefox; any suggestions on how to fix this?


I can get into the websites, but when I try to load games; I get error messages and they will not load. I downloaded Java; but still doesn't work. Thanks.

Additional System Details

Sites Affected


Installed Plug-ins

  • Zylom Plugin
  • Default Plug-in
  • Shockwave Flash 10.1 r85
  • Adobe Shockwave for Director Netscape plug-in, version
  • Fun Web Products Plugin Stub for 32-bit Windows
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update
  • - The WorldWinner plug-in allows you to enjoy online casual games with the thrill of playing for cash and prizes
  • Java Plug-in 1.4.2 for Netscape Navigator (DLL Helper)
  • Adobe Acrobat Plug-In Version 5.00 for Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729)

More Information

Helper7677 165 solutions 1653 answers

If they are Java games, you have a very, very, very old version of Java. Remove it (instructions below), then install the latest version.

The information submitted with your question indicates that you have out of date plugins with known security issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.

  • Java Plug-in 1.4.2 for Netscape Navigator (DLL Helper)
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Java: