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How to VIEW Facebook ("Problem Loading Page" Connection Not Encrypted)

  • 16 replies
  • 333 have this problem
  • 32 views
  • Last reply by Hasan

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Since the start of this week, I haven't been able to access Facebook, yet I can access any other website. I've deleted cookies, caches, stopped using the firewall, checked blocked wepages... nothing seems to work. What do I need to do in order to access this website again? (I use Firefox, not Google Chrome.) PLEASE HELP ASAP =)

All Replies (16)

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I have the same problem any one know what to do

Modified by djcowboytroy

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Your Flash plugin is quite older. You need to update it.

Adobe Flash Player 10.3.183.7 (2.94 MB)

Update All your Firefox Plugins

=> When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Clear Cookies & Cache

Clear the Network Cache

Check and tell if its working.

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I have the updated adobe flash player and have cleared out all the cookies and cache and still does not work..any other idea's??

Modified by djcowboytroy

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Troubleshooting extensions and themes

Check and tell if its working.

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I have the updated adobe flash player and have cleared out all the cookies and cach and ran computer on safe mode and redownloaded firefox and still does not work..any other idea's??

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-> Close Firefox (click Firefox button and click Exit)

-> Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox

  • As an alternative method, use Win + R key combination and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
    • "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Check and tell if its working while you are Browsing in Firefox Safe Mode.

Troubleshooting extensions and themes

Modified by Hasan

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that dont work

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Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile

Check and tell if its working.

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did not work

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u have no more idea's to bring back my facebook????????????

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Sry i didnt saw your replies.

Problems using Facebook in Firefox

Check and tell if its working.

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u told me to do that already and that dont work

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Do you see the Facebook page if you access it via Google Translate with just some random source language selected?


Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

Modified by cor-el

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i have spyware and i have them up to date

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its ok i found a way ty for your help....

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@djcowboytroy - Can you tell how you were able to resolve your problem ?? IT might be beneficial to other users as well.