X
Tap here to go to the mobile version of the site.

Support Forum

Why are all my add ons in Firefox are shown as disabled.

Posted

All my add ons in Firefox are shown as "disabled for my protection" The page advises me to restart Firefox, on doing this Firefox fails to start. I can start it manually, but the add ons stay as disabled, although they are working it seems.

All my add ons in Firefox are shown as "disabled for my protection" The page advises me to restart Firefox, on doing this Firefox fails to start. I can start it manually, but the add ons stay as disabled, although they are working it seems.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.1 r85
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

cor-el
  • Top 10 Contributor
  • Moderator
13051 solutions 119538 answers

You can delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

You can delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required. See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.