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When trying to click through on web sites I get the page 'search bookmarks and history' instead of the page required. This does not happen in Opera or Explorer

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  • Last reply by cor-el

dtelford
dtelford
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When on a web site that requires a lookup for example 'find address' after entering a postcode, I get a screen that says 'search bookmarks and history' and not the page required. This does not happen in Opera or Explorer and so I think it is a problem with Firefox.

The only solution I have at the moment is to come out of Firefox and use one of the other browsers.

When on a web site that requires a lookup for example 'find address' after entering a postcode, I get a screen that says 'search bookmarks and history' and not the page required. This does not happen in Opera or Explorer and so I think it is a problem with Firefox. The only solution I have at the moment is to come out of Firefox and use one of the other browsers.

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cor-el
cor-el
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")