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Can't install update, says I don't have permissions for some items

Posted

I've been using Firefox on this computer for some time, presently v. 3.6.8. I have downladed 3.6.10, but when I try to drag it to the applications folder, it says I do not have permissions to copy some items.

I've been using Firefox on this computer for some time, presently v. 3.6.8. I have downladed 3.6.10, but when I try to drag it to the applications folder, it says I do not have permissions to copy some items.

Additional System Details

This happened

Every time Firefox opened

This started when...

today

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • DivX Content Upload Plug-In: Uploads DivX video in your browser!
  • DivX Web Player version 1.4.0.233
  • 3.0.40818.0
  • iPhoto6
  • Java Plug-In 2 for NPAPI Browsers
  • Shockwave Flash 10.1 r53
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Version 1.4.3.10298
  • Google Talk Plugin Video Accelerator version:0.1.43.3
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17571 solutions 158915 answers
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean reinstall.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html * Trash the current Firefox application to do a clean reinstall. * Install the new version that you have downloaded. Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.