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firefox 3.6.11.dmg is not being recognized because "the following disk images failed to mount." why is this happening?

Posted

I am trying to install Firefox 3.6.11 but I am not able to go beyond downloading it's .dmg file because of that message I saw from a seperate screen.

I am trying to install Firefox 3.6.11 but I am not able to go beyond downloading it's .dmg file because of that message I saw from a seperate screen.

Additional System Details

This happened

Just once or twice

This started when...

after I downloaded the .dmg file into my computer

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • http://www.facebook.com/fbplugin/
  • npmnqmp 071701000006
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • 4.0.50401.0
  • Shockwave Flash 10.0 r22
  • npmnqmp 07103007
  • iPhoto6
  • RealPlayer Plugin

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.1.14) Gecko/20101001 Firefox/3.5.14

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17679 solutions 159921 answers

Try to repair the disk permissions: http://thexlab.com/faqs/repairprocess.html

See also:


You can also try this:

  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean reinstall.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Try to repair the disk permissions: http://thexlab.com/faqs/repairprocess.html See also: * http://support.apple.com/kb/HT2963 Troubleshooting permissions issues in Mac OS X * http://thexlab.com/faqs/resetlaunchservices.html ---- You can also try this: * Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html * Trash the current Firefox application to do a clean reinstall. * Install the new version that you have downloaded. Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.