Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ALL of my Bookmarks have all of a sudden just disappeared! I thought that using "Firefox sync" was supposed to eliminate problems like this. I can't seem to find any way to restore my bookmarks either. What can I do?

  • 2 replies
  • 7 have this problem
  • 85 views
  • Last reply by mspaenle

more options

I have imported my contacts to IE before I ever installed Firefox. Now I have Firefox v3.6.1 & Sync installed & had been using for at least 2 months. Two days ago all my bookmarks were gone. I've exited the browser & reset my computer all to no avail.

All Replies (2)

more options

You can try these steps, choosing the next one if a previous one didn't solve the problem:

  • In Bookmarks - Organise bookmarks window, click import/backup button, see whether anything is listed in backup menu.
  • In profile folder, check whether places.sqlite file has a creation date before 2 days ago.
  • Click Tools - Sync now, and try steps 1 and 2 again.
more options

If you are using Firefox 10+ try this:

Under Bookmarks menu

- Show all bookmarks

- Click on the top right button in the toolbar ("Import and backup your bookmarks")

- Click on Restore

- You should see the most recent 10 or so dates on which Firefox backed up your bookmarks

- Click on the one you want and click okay

Modified by mspaenle