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[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIXMLHttpRequest.send]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://bolototoolbar/content/soapclient.js :: anonymous :: line 89" data: no]


I have been unable to find out any details about this specific error message, other than for Google Chrome, which is strange because although I have Chrome installed I don't use it, I use either Internet Explorer or - most often - Firefox. This error is only occurring on the Firefox browser and is not isolated to any specific website (it happens regardless of what website I view, including this page).

I have also sent a query to Sun Microsystems - Java support.

Additional System Details

Installed Plug-ins

  • Logitech Device Detection
  • npsharedview
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
  • Shockwave Flash 10.1 r85
  • iTunes Detector Plug-in
  • DLM Netscape Plugin (
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • 4.0.50917.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Live Update v1.5
  • Google Update


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv: Gecko/20100914 Firefox/3.6.10

More Information

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIXMLHttpRequest.send]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://bolototoolbar/content/soapclient.js :: anonymous :: line 89" data: no]
OS: Windows 7 Professional
Java Version 6 Update 20 (build 1.6.0_20-b02)
Firefox Version 3.6.10

ewilson61 0 solutions 1 answers

Helpful Reply

I found this on a customer pc. I removed an application with a firefox plugin called i5 Alert Button. After Disabling the plugin in firefox I did not get the error anymore. During the unistall I saw it removing the bolototoolbar file as well.

If you have this application try removing it.

Question owner

Thank you, that fix worked.

Incidentally, I had always wondered why an updated version of that alert button never took over the old i5 button when I downloaded it; immediately upon uninstalling i5, the Missing Child Alert Button (http://www.addthealert.com/) replaced it on the toolbar.

Ale86 0 solutions 1 answers

I've got the same problem. I realized a web application that must send a request (a get request). The app works correctly on IE, but in Mozilla Firefox catch an exception (in the method http.send()) like this:

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIXMLHttpRequest.send]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: user/workspace/sendRequest.js :: anonymous :: line 23" data: no]

I need that my application is portable..My javascript code is that, and in another js file I call the function response=sendRequest(indirizzo,null.'get'); :


And this is the code for get the proper xmlhttp according to the browser:

function getXMLHttp() {

      	  var xmlhttp = null;
      	  if (window.ActiveXObject) {
      	    if (navigator.userAgent.toLowerCase().indexOf("msie 5") != -1) {
          	    xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");  } 
      	    else {
               xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");} }
             if (!xmlhttp && typeof(XMLHttpRequest) != 'undefined') {
               xmlhttp = new XMLHttpRequest();}
          return xmlhttp; } 

Onclick on a button, I invoke the function that call sendRequest..Where is the problem? Thanks in advance

starlight30 0 solutions 5 answers

I have been getting this issue and no don't have i5 or bolototoolbar. This started to happen after it updated to 6.0. With this issue also can not close tabs and get a script error when trying to close a tab.