X
Tap here to go to the mobile version of the site.

Support Forum

Firfox open this website http://www.selfcare.sdc.bsnl.co.in/ but keep show busy not able to login?

Posted

Hi,

When I try to open this website http://www.selfcare.sdc.bsnl.co.in/ on Firefox 3.5.13 its opening without any issue but when I try to enter the username and password I am not able to do anything on this page becuase it keep show busy not able to enter login details and not able to do anything on this page?


Could you please check this issue and FIX as earlier as possible?


Regards, Ravichandran Muthuvel

Hi, When I try to open this website http://www.selfcare.sdc.bsnl.co.in/ on Firefox 3.5.13 its opening without any issue but when I try to enter the username and password I am not able to do anything on this page becuase it keep show busy not able to enter login details and not able to do anything on this page? Could you please check this issue and FIX as earlier as possible? Regards, Ravichandran Muthuvel

Additional System Details

Sites Affected

http://www.selfcare.sdc.bsnl.co.in/

Installed Plug-ins

  • Default Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 1.9.0042.0
  • np-mswmp
  • Office Plugin for Netscape Navigator
  • Google Update
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.0 r2
  • 3.0.40624.0
  • Office Live Update v1.3
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.13) Gecko/20100914 Firefox/3.5.13

More Information

Hi,
When I try to open this website http://www.selfcare.sdc.bsnl.co.in/ on Firefox 3.5.13 its opening without any issue but when I try to enter the username and password I am not able to do anything on this page becuase it keep show busy not able to enter login details and not able to do anything on this page?
Could you please check this issue and FIX as earlier as possible?
Regards,
Ravichandran Muthuvel

cor-el
  • Top 10 Contributor
  • Moderator
17534 solutions 158559 answers

I see the same. There is a busy DIV (#dvBusy) that specifies a wait cursor and is covering everything on the login frame. I assume that some script should enable the login form and that isn't working in Firefox.

You can try to reach the ID field and password field and OK button by using the Tab key use the Space bar or Enter key to submit the form.

You can contact the website to inform them that the login page isn't working in Firefox.

I see the same. There is a busy DIV (#dvBusy) that specifies a wait cursor and is covering everything on the login frame. I assume that some script should enable the login form and that isn't working in Firefox. You can try to reach the ID field and password field and OK button by using the Tab key use the Space bar or Enter key to submit the form. You can contact the website to inform them that the login page isn't working in Firefox.
JSHANRAO 0 solutions 1 answers

Helpful Reply

I am not in a position to open/long on site www.selfcare.sdc.bsnl.co.in on firefox. Please rectify it so as to enable me to register my name as new registration.

I am not in a position to open/long on site www.selfcare.sdc.bsnl.co.in on firefox. Please rectify it so as to enable me to register my name as new registration.
music-xtreme 0 solutions 1 answers

Helpful Reply

The problem isn't with firefox,it is the persons who designed the website http://www.selfcare.sdc.bsnl.co.in/.They have designed in such a way that it doesnt open in firefox or google chrome.

I hav a solution for you if u are using Firefox.It is the IE Tab add on.Install it from the following link https://addons.mozilla.org/en-US/firefox/addon/ie-tab-plus-ff-36/

After installing the add on restart firefox and goto Tools->add ons.In that click on "extensions" tab and then Go to IE tab in extensions and select options in IE tab.Go to sites filter tab and in the bottom in the URL column type in http://selfcare.sdc.bsnl.co.in/ and then add it.Be sure enable site filter box is checked(normally it is checked).

Click ok and restart firefox and access the website in firefox itself.This way u can access other websites which are accessable through Internet explorer only,through firefox also.

Hope that helps.

The problem isn't with firefox,it is the persons who designed the website http://www.selfcare.sdc.bsnl.co.in/.They have designed in such a way that it doesnt open in firefox or google chrome. I hav a solution for you if u are using Firefox.It is the IE Tab add on.Install it from the following link [http://example.com https://addons.mozilla.org/en-US/firefox/addon/ie-tab-plus-ff-36/ ] After installing the add on restart firefox and goto Tools->add ons.In that click on "extensions" tab and then Go to IE tab in extensions and select options in IE tab.Go to sites filter tab and in the bottom in the URL column type in http://selfcare.sdc.bsnl.co.in/ and then add it.Be sure enable site filter box is checked(normally it is checked). Click ok and restart firefox and access the website in firefox itself.This way u can access other websites which are accessable through Internet explorer only,through firefox also. Hope that helps.
vinodh kumar sampath 0 solutions 1 answers

The cursor keeps on loading, but if u are goos enough to work on keyboard, u can navigate the site (selfcare.sdc.bsnl.co.in) using only the keyboard and do the thingh..

The cursor keeps on loading, but if u are goos enough to work on keyboard, u can navigate the site (selfcare.sdc.bsnl.co.in) using only the keyboard and do the thingh..
finitarry 251 solutions 3421 answers

On the login page, it says, "Please Access this Site in Internet Explorer Only". Maybe you could get away with a fake IE user-agent. There is an extension, User Agent Switcher, that might be able to help.

On the login page, it says, "Please Access this Site in Internet Explorer Only". Maybe you could get away with a fake IE user-agent. There is an extension, User Agent Switcher, that might be able to help.