Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox 4 does not have the feedback tab, Apps Tab, or Firefox Button. What is going on?

  • 2 replies
  • 22 have this problem
  • 2 views
  • Last reply by Stanwii06

more options

I installed the Firefox 4 beta and received the message "The operation cannot be completed because of an internal failure. A secure network communication has not been cleaned up correctly," and I have no idea what that means. Also, I am running Windows XP, but all the screenshots on the website seem to be from Windows 7. I do not know if either of those things is causing my problem. I am not about to change my OS to get the most out of a free browser, so hopefully this can be fixed without moving to 7. If not, can someone tell me how to move back to FF 3.6?

I installed the Firefox 4 beta and received the message "The operation cannot be completed because of an internal failure. A secure network communication has not been cleaned up correctly," and I have no idea what that means. Also, I am running Windows XP, but all the screenshots on the website seem to be from Windows 7. I do not know if either of those things is causing my problem. I am not about to change my OS to get the most out of a free browser, so hopefully this can be fixed without moving to 7. If not, can someone tell me how to move back to FF 3.6?

All Replies (2)

more options

That is bug Bug 588511
(please do not comment in bug reports)

You should only get that pop-up once.


You only see the orange Firefox button if the Menu bar is hidden (View > Toolbars).

You can turn a Tab into an App Tab if you right-click that Tab on the Tab bar (Pin as App Tab).

more options

I was able to get the Firefox button, and to see Apps tabs, so thanks for that.

Still, I had a lot of issues. I got that bug every time I opened FF 4, and it was actually preceded by what looked like the system re-installing the program.

Also, it would not let me open any web pages. Maybe the problem is that I still have FF 3.6 on my system, and I have it set as a start-up program. Still, this is the first beta I have ever tried, and I am not willing to let go of 3.6 just yet. I actually tried to install wubi instead, but I couldn't get FF4 working on Linux, either.

In any case, I only installed the beta because I was getting impatient for the finished product. I have uninstalled it now, and will probably just wait for release of the new version unless you know what is causing these issues. Thanks again for the help.