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the connection to the server was reset while the page was loading is getting right up my nose how do I get rid of it and why is there no way of contacting mozilla about it?

Posted

the connection to the server was reset while the page was loading turns up on most pages sometime you can get to the page but it takes multiple times to do it

the connection to the server was reset while the page was loading turns up on most pages sometime you can get to the page but it takes multiple times to do it

Additional System Details

Sites Affected

http://www.dailymail.co.uk

Installed Plug-ins

  • nphpclipbook
  • Image Control Plugin for viewing images on Ancestry.com. Version 1.0.0.1
  • np-mswmp
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.0 r42
  • iTunes Detector Plug-in
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Google Update

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.8) Gecko/20100722 AskTbBLT/3.8.0.12304 Firefox/3.6.8

More Information

John99
  • Top 25 Contributor
  • Moderator
695 solutions 9602 answers

Such a problem is nothing to do with Mozilla but can have many causes including

  • the site really is faulty - do other sites work ok ?
  • the browser internet settings are wrong, or an ISP problem
    - do other browsers (such as Internet Explorer) work ok ?
  • security software/ firewalls are blocking access - review their settings ?

See


You may also have other problems.

  • Update your Browser.
    your browser version is showing as Firefox3.6.8 that is out of date and should be updated, preferably to the current version which is Firefox5 but next week will be Firefox 6.
  • Update other Software
    You should also review the plugins and add-ons they probably are not up to date
  • Consider [safe mode]
    • If you use safe mode do not make changes when you see the first dialogue Window with the list, just click on continue. Safe mode is sometimes useful for troubleshooting
    • If you have the ask toolbar installed there is a possibility it could cause problems, or at least possibility unexpected changes in searches.(Note safe mode does not disable plugins, you may need to do that manually). You may then need to refer to the following article if that or some other add-on causes problems.
    • Cannot remove an add-on (extension or theme)
Such a problem is nothing to do with Mozilla but can have many causes including * the site really is faulty - do other sites work ok ? * the browser internet settings are wrong, or an ISP problem <br/> - do other browsers (such as Internet Explorer) work ok ? * security software/ firewalls are blocking access - review their settings ? See * [[error loading web sites]] <-- clickable link --- ------ You may also have other problems. *Update your Browser. <br> your browser version is showing as Firefox3.6.8 that is out of date and should be updated, preferably to the current version which is Firefox5 but next week will be Firefox 6. ** see [[updating firefox]] * Update other Software <br/>You should also review the plugins and add-ons they probably are not up to date ** there are options to do this from the firefox menu (or there are plans for this ) on newer versions. Use the link: http://www.mozilla.com/en-US/plugincheck/ * Consider [safe mode] ** If you use safe mode do not make changes when you see the first dialogue Window with the list, just click on continue. Safe mode is sometimes useful for troubleshooting **If you have the ask toolbar installed there is a possibility it could cause problems, or at least possibility unexpected changes in searches.(Note safe mode does not disable plugins, you may need to do that manually). You may then need to refer to the following article if that or some other add-on causes problems. ** [[cannot uninstall an add-on]]
elekt786 1 solutions 7 answers

Only when Firefox gets into the Hotmail site the following alert message shows: The connection to the server was reset while the page was loading."

Although the page is perfectly readable no one click is acknowledged, so it is impossible to work there.

If Hotmail is opened in other browser like IE or Chrome there is no problem at all. .

Only when Firefox gets into the Hotmail site the following alert message shows:'' The connection to the server was reset while the page was loading." Although the page is perfectly readable no one click is acknowledged, so it is impossible to work there. If Hotmail is opened in other browser like IE or Chrome there is no problem at all. .
cor-el
  • Top 10 Contributor
  • Moderator
12142 solutions 112771 answers

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Clear the cache and the cookies from sites that cause problems. "Clear the Cache": *Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove Cookies" from sites causing problems: *Tools > Options > Privacy > Cookies: "Show Cookies" *http://kb.mozillazine.org/Error_loading_websites *https://support.mozilla.org/kb/Error+loading+web+sites
elekt786 1 solutions 7 answers

I just cannot explain what happened, but after updating some Add-ons, the problem has disappeared up to now!

I just cannot explain what happened, but after updating some Add-ons, the problem has disappeared up to now!
elekt786 1 solutions 7 answers

The problem showed again, but after an anti-spyware scan, detection and deletion it became back to normal.

The problem showed again, but after an anti-spyware scan, detection and deletion it became back to normal.