Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Sync doesn't recognize my version of Firefox, won't install

  • 3 replies
  • 12 have this problem
  • Last reply by diviesti

more options

Whenever I try to install Firefox Sync, it tells me "You are currently using Firefox 3.0.13," won't install, and suggests that I upgrade. However, I'm using Firefox 3.6.10, so I don't know how to resolve this. (Yes I tried downloading and installing the upgrade... this is still the result.) Any ideas?

Chosen solution

All Replies (3)

more options

Chosen Solution

Your UserAgent is probably messed up by something you installed.

more options

That worked -- thanks! (I swear I tried to search for a solution before posting, but I didn't find anything...)

Modified by crazedartist

more options

Awesome suggestiont. Your solution worked perfectly and it was a breeze. Thanks!!