Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lose my toolbar settings

  • 2 replies
  • 48 have this problem
  • 17 views
  • Last reply by David A

more options

When I close and then reopen Firefox or open a new Firefox window, I no longer have a bookmark icon, (book with a star) and previously customized icon order is also lost. I re-customize the toolbar icons, adding the bookmark icon and re-ordering the icons but the next time I open Firefox or open a new window, all my customization is again lost.

When I close and then reopen Firefox or open a new Firefox window, I no longer have a bookmark icon, (book with a star) and previously customized icon order is also lost. I re-customize the toolbar icons, adding the bookmark icon and re-ordering the icons but the next time I open Firefox or open a new window, all my customization is again lost.

All Replies (2)

more options

For how to fix this see the toolbar keeps resetting article.

more options

This did not solve the problem. What solved the problem iwas to disable all add-ons and add them back one at a time. I found that the last add-on I installed, Babylon, was causing the problem. I suggest that if you are having a problem similar to the one listed here, the first thing you should do is disable all add-ons using safe mode and see if the problem goes away. Then enable one add-on at a time using Tools and see which one is causing the problem. Only enable the add-ons you know you will use. Leave all others disabled or uninstall them. Some add-ons will cause problems.