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new twitter and hootsuite show blank page in firefox 3.6.10 - but load perfectly in windows vista

  • 13 replies
  • 305 have this problem
  • 104 views
  • Last reply by Bill4Jesus

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when i try to log in to either the new twitter interface, or hootsuite in firfox 3.6.10 i get a blank page with a small row of links across the top - none of them are clickable.

if i log in to the same sites using windows vista everything is perfect.

i have cleared my cache and javascript is enabled

i have installed 3.6.10 this morning, but your guess says 3/5/13

All Replies (13)

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Found a solution for this.

  1. Go to "about:config" in the url bar
  2. search for dom.storage.enabled
  3. Make sure the value is set to true (mine was false, and this appears to break new twitter)

Modified by random

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I have FF for Windows 3.6.10 and there definitely is no 'dom.storage.enabled' in about:config.

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From I've read since posting the above, 'dom.storage.enabled' may only be in the Mac version of Firefox

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If you don't have 'dom.storage.enabled' then you should create a new preference with that name and set it to 'true'.

  1. Right click. Click 'New' -> 'Boolean'.
  2. In the ensuing dialog box enter 'dom.storage.enabled'. Click OK.
  3. In the next dialog box select 'True'. Click OK.

You may need to restart Firefox -- not sure.

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In my case, default value for 'dom.storage.enabled' was true. After it was set to false, new twitter was loaded successfully. OS Windows 7 64bit Firefox 3.6.12

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possible cause, and solution.

Adblock Plus is also blocking the page. I Don't know how exactly... ..which urls.

I have 50/50 working links at the top of the page. and the rest is white.

when I stop ADP the site will load normal.

you can exclude twitter.com by going to http://www.twitter.com/ and then right- or left-click at the ABP logo, mostly found at the right top of the page. and than click at "disable on twitter.com"

sorry for my bad English.

Modified by Henkjoost

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same problem for me! twitter works on Opera and Chrome (windows 7 64bits), but not on firefox 3.6.13: there I can only see some header. I disabled all my add-on and I try to change "dom.storage.enabled" from true to false and vice versa but nothing hapened!

Modified by alanbluefox

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I had the same problem (Win7 64bit FF 3.6.15) - simply flushing my recent browser history did the trick for me

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This worked perfectly. Thanks.

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http://twitter.zendesk.com/entries/266189-blank-screen-on-newtwitter-known-issue

Why is my screen blank? Is Twitter Down?

Nope, it's a just a bug, but you can still use Twitter!

Some users have reported that clicking to preview #NewTwitter yields a blank screen with only the top navigational bar (see the image below for an example).

Try these steps first:

  1. clear your cache and cookies
  2. make sure javascript is enabled 
  3. make sure you are not running any add-ons, scripts or plugins
  4. Refresh the page  
  5. Try using https://www.twitter.com instead of http://www.twitter.com
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I just was forced into NewTwitter & had this problem. about:config solution not helpful to me, so searched on Twitter for answers: https://support.twitter.com/groups/32-something-s-not-working/topics/133-top-issues/articles/266189-blank-screen-on-twitter had suggestions. Step 1: clear your cache and cookies - I didn't want to clear all my cookies (may want to eat some later) so instead just cleared all Twitter cookies. Works fine now. No other steps needed. Tools - Options - Privacy - Remove Individual Cookies - scroll down to twitter folder, then I removed indiv. each cookie in Twitter folder.

Hope this helps others too. Bill4Jesus

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see above

Modified by Bill4Jesus

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This is reply to AHFX's post

I made entry following this before seeing this! I only cleared Twitter cookies and problem solved for me. See my post for steps to clear indiv cookies.

Bill4Jesus

Modified by Bill4Jesus