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Firefox can't find the server at google.ad.sgdoubleclick.net.

Posted

I did all mentioned on support websits but nothing worked. There is no virus in my laptop. Please help me to clear this issue.

Additional System Details

This happened

Every time Firefox opened

This started when...

Around first week of september

Installed Plug-ins

The plugins listed below are up to date Plugin Icon

Plugin Icon Silverlight Plug-In 4.0.50826.0 4.0.50826.0 Up to Date Plugin Icon Java(TM) Platform SE 6 U21 Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers 1.6.0.21 Up to Date Plugin Icon Shockwave for Director Adobe Shockwave for Director Netscape plug-in, version 11.5.8.612 11.5.8.612 Up to Date Plugin Icon Shockwave Flash Shockwave Flash 10.1 r82 10.1.82.76 Up to Date Plugin Icon Adobe Acrobat Adobe PDF Plug-In For Firefox and Netscape "9.3.4" 9.3.4.218 Up to Date Plugin Icon Java Deployment Toolkit 6.0.210.7 NPRuntime Script Plug-in Library for Java(TM) Deploy 1.6.0.21 Up to Date Plugin Icon Microsoft® Windows Media Player Firefox Plugin np-mswmp 1.0.0.8 Up to Date Plugin Icon Windows Presentation Foundation Windows Presentation Foundation (WPF) plug-in for Mozilla browsers Unknown plugin Research Plugin Icon iTunes Application Detector iTunes Detector Plug-in Unknown plugin Research Plugin Icon Google Update Google Update Unknown plugin Research Plugin Icon Citrix ICA Client Citrix ICA Client Plugin (Win32) Unknown plugin Research Plugin Icon Turner Media Plugin 1.0.0.10 NPTURNMED Unknown plugin Research Plugin Icon Windows Genuine Advantage 1.9.0009.1 Unknown plugin Research Plugin Icon Google Talk Plugin Video Accelerator Google Talk Plugin Video Accelerator version:0.1.43.3 Unknown plugin Research Plugin Icon Google Talk Plugin Version 1.4.2.0 Unknown plugin

Application

  • User Agent:

More Information

Ziggy Maes 0 solutions 56 answers

Hi there, Please take a look at this thread: https://support.mozilla.com/rm/questions/751141 .

Regards, Ziggy

Scazza 0 solutions 2 answers

I'm having this issue on my main comp for about 3-4 days now. At first I thought it was Malware too, so ran MalwareBytes in safe mode among other things and decided to give up after nothing is found. I'm running MS Security Essentials, fully updated too.

I finally switched to chrome and hoped the problem would solve itself. Now my laptop, which is literally a clean install from 2 weeks ago (I use it to write up for work only, no internet, except to literally google research and look up wikipedia.) has begun doing it with Firefox too.

Reinstalling firefox fixed the issues on both comps for a matter of hours before it popped up again.

Win XP and Win7 ISP: Rogers XP machine had older ver of FF, when it happened I upgraded, still same thing - W7 machine has had newest for 2 weeks. W7 machine is running AVG

No idea what else could be causing it.

Scazza 0 solutions 2 answers

Helpful Reply

And not a few mins after this, another post online suggests turning of XULRunner in Mozilla add ons. And sure enough its fixed it on BOTH comps.

I wonder when that was installed in my old version of FF (hadn't been updated in a good year because Mozilla bullied Wizz RSS and forced its removal in updated versions of FF)

Eitherway, no idea if turning off XULRunner will cause anything bad, but it fixes my ability to google.

bjornsons 0 solutions 1 answers

Helpful Reply

How do I turn off XULRunner? I've had this problem for a couple of months now (happens every time I click a link from any browser) and its completely annoying. I haven't tried uninstalling and reinstalling Firefox, but rumor has it...it won't work anyway. I'm willing to try about anything.