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Programming issue with right-clicking/feedback button/hovering text?

Posted

Right-click menu: http://i35.tinypic.com/33nc6td.png

Feedback capture: http://i35.tinypic.com/4hs9kk.png

Hovering square: http://i37.tinypic.com/33kd79w.png

Turns out the right-click menu also applies to links and probably right-clicking in general. The crash report thing has happened more than 20 times and the Feedback issue is self-explanatory.

Now a new issue just came up.. whenever I hover over a link/picture/highlighted object it displays a square where text should be. Link provided.

Update: Wow! Crashed again. But here's a copypasta of the report it would have sent to Mozilla. And it says it's b2 but my browser at the top says Firefox 4.0 Beta 3! And I already uninstalled/reinstalled the program from the link that they gave me from the feedback webpage too!

BuildID: 20100720190347 CrashTime: 1281866899 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1280350444 ProductName: Firefox ReleaseChannel: beta SecondsSinceLastCrash: 1951 StartupTime: 1281865118 Throttleable: 1 URL: https://chat-support.mozilla.com:9091/webchat/transcriptmain.jsp?workgroup=support%40workgroup.chat-support.mozilla.com&chatID=7b9uG3EtpE&fastpathID=6muczw104433&question=Why%20does%20this%20menu%20show%20up%20when%20I%20right%20click%3F&helper=Gryllida&nickname=Paul&hash=30cf2ded6b95578bb2047d2a992ab257dc05ffba Vendor: Mozilla Version: 4.0b2

This report also contains technical information about the state of the application when it crashed.

Right-click menu: http://i35.tinypic.com/33nc6td.png Feedback capture: http://i35.tinypic.com/4hs9kk.png Hovering square: http://i37.tinypic.com/33kd79w.png Turns out the right-click menu also applies to links and probably right-clicking in general. The crash report thing has happened more than 20 times and the Feedback issue is self-explanatory. Now a new issue just came up.. whenever I hover over a link/picture/highlighted object it displays a square where text should be. Link provided. Update: Wow! Crashed again. But here's a copypasta of the report it would have sent to Mozilla. And it says it's b2 but my browser at the top says Firefox 4.0 Beta 3! And I already uninstalled/reinstalled the program from the link that they gave me from the feedback webpage too! BuildID: 20100720190347 CrashTime: 1281866899 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1280350444 ProductName: Firefox ReleaseChannel: beta SecondsSinceLastCrash: 1951 StartupTime: 1281865118 Throttleable: 1 URL: https://chat-support.mozilla.com:9091/webchat/transcriptmain.jsp?workgroup=support%40workgroup.chat-support.mozilla.com&chatID=7b9uG3EtpE&fastpathID=6muczw104433&question=Why%20does%20this%20menu%20show%20up%20when%20I%20right%20click%3F&helper=Gryllida&nickname=Paul&hash=30cf2ded6b95578bb2047d2a992ab257dc05ffba Vendor: Mozilla Version: 4.0b2 This report also contains technical information about the state of the application when it crashed.

Modified by Whatsa

Chosen solution

Such issues are usually caused by a misbehaving extension.

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Read this answer in context 4

Additional System Details

This happened

Every time Firefox opened

This started when...

I was doing some copypasta

Installed Plug-ins

The plug-ins/add-ons page doesn't even show up anymore now.

Application

  • User Agent:

More Information

N/A

cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159013 answers

Chosen Solution

Such issues are usually caused by a misbehaving extension.

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Such issues are usually caused by a misbehaving extension. Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).<br /> See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.<br /> You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.<br /> You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Question owner

Oh. NOW I'm able to copypasta the Trouble Shooting information.

UPDATE: Turns out the myBabylon toolbar was part of it. It was caught as Adaware by my Windows Defender but I guess it never removed everything when I needed it to.


 Application Basics
       Name
       Firefox
       Version
       4.0b3
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Personas
       1.5.3
       false
       personas@christopher.beard
       Microsoft .NET Framework Assistant
       1.2.1
       false
       {20a82645-c095-46ed-80e3-08825760534b}
       Adobe DLM (powered by getPlus(R))
       1,6,2,44
       false
       {E2883E8F-472F-4fb0-9522-AC9BF37916A7}
       Greasemonkey
       0.8.20100408.6
       false
       {e4a8a97b-f2ed-450b-b12d-ee082ba24781}
       HP Smart Web Printing
       4.60
       false
       smartwebprinting@hp.com
       myBabylon English Toolbar
       2.6.0.15
       false
       {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7}
       Feedback
       1.0.1
       true
       testpilot@labs.mozilla.com
 Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.history_expire_days.mirror
       180
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       www.yahoo.com
       browser.startup.homepage_override.mstone
       rv:2.0b3
       extensions.lastAppVersion
       4.0b3
       network.cookie.prefsMigrated
       true
       network.protocol-handler.warn-external.dnupdate
       false
       places.history.expiration.transient_current_max_pages
       127743
       places.last_vacuum
       1278897341
       print.print_printer
       HP3C39FA (HP Officejet J6400 series)
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_bgcolor
       false
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_bgimages
       false
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_command
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_downloadfonts
       false
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_bottom
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_left
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_right
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_top
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_evenpages
       true
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_footercenter
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_footerleft
       &PT
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_footerright
       &D
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_headercenter
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_headerleft
       &T
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_headerright
       &U
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_in_color
       true
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_bottom
       0.5
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_left
       0.5
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_right
       0.5
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_top
       0.5
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_oddpages
       true
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_orientation
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_pagedelay
       500
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_data
       1
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_height
       11.00
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_size_type
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_size_unit
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_width
       8.50
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_reversed
       false
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_scaling
       1.00
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_shrink_to_fit
       true
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_to_file
       false
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_bottom
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_left
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_right
       0
       print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_top
       0
       privacy.cpd.downloads
       false
       privacy.cpd.formdata
       false
       privacy.cpd.history
       false
       privacy.cpd.sessions
       false
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       0
       security.warn_viewing_mixed
       false
Oh. NOW I'm able to copypasta the Trouble Shooting information. UPDATE: Turns out the myBabylon toolbar was part of it. It was caught as Adaware by my Windows Defender but I guess it never removed everything when I needed it to. Application Basics Name Firefox Version 4.0b3 Profile Directory Open Containing Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Personas 1.5.3 false personas@christopher.beard Microsoft .NET Framework Assistant 1.2.1 false {20a82645-c095-46ed-80e3-08825760534b} Adobe DLM (powered by getPlus(R)) 1,6,2,44 false {E2883E8F-472F-4fb0-9522-AC9BF37916A7} Greasemonkey 0.8.20100408.6 false {e4a8a97b-f2ed-450b-b12d-ee082ba24781} HP Smart Web Printing 4.60 false smartwebprinting@hp.com myBabylon English Toolbar 2.6.0.15 false {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} Feedback 1.0.1 true testpilot@labs.mozilla.com Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.places.smartBookmarksVersion 2 browser.startup.homepage www.yahoo.com browser.startup.homepage_override.mstone rv:2.0b3 extensions.lastAppVersion 4.0b3 network.cookie.prefsMigrated true network.protocol-handler.warn-external.dnupdate false places.history.expiration.transient_current_max_pages 127743 places.last_vacuum 1278897341 print.print_printer HP3C39FA (HP Officejet J6400 series) print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_bgcolor false print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_bgimages false print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_command print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_downloadfonts false print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_bottom 0 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_left 0 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_right 0 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_edge_top 0 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_evenpages true print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_footercenter print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_footerleft &PT print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_footerright &D print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_headercenter print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_headerleft &T print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_headerright &U print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_in_color true print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_bottom 0.5 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_left 0.5 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_right 0.5 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_margin_top 0.5 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_oddpages true print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_orientation 0 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_pagedelay 500 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_data 1 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_height 11.00 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_size_type 0 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_size_unit 0 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_paper_width 8.50 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_reversed false print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_scaling 1.00 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_shrink_to_fit true print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_to_file false print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_bottom 0 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_left 0 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_right 0 print.printer_HP3C39FA_(HP_Officejet_J6400_series).print_unwriteable_margin_top 0 privacy.cpd.downloads false privacy.cpd.formdata false privacy.cpd.history false privacy.cpd.sessions false privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 security.warn_viewing_mixed false

Modified by Whatsa

Question owner

Thanks! It seems that now that I removed the Adaware toolbar.. Firefox works just fine.

Thanks! It seems that now that I removed the Adaware toolbar.. Firefox works just fine.