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Firefox freezes when saving images


i am having several issues 1. when i try to save images, usually after hitting view image, FF hangs for about 10-30 secs...none of the help guides on that have helped.

2. i want to be able to clear my cookies and cache when i close FF but keep all my login info, but when i chage FF to custom settings and i restart FF i lose everything.

Additional System Details

This happened

Every time Firefox opened

This started when...

about a week ago b4 my pc crashed and since i reinstalled win xp

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.1 r53
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • 4.0.50524.0
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20100722 Firefox/3.6.8

More Information

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Installed Plugins
Build Configuration
Norton IPS 2.0 false {BBDA0591-3099-440a-AA10-41764D9DB4DB}
Norton Toolbar 4.6 false {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Flash Video Downloader (Youtube Downloader) 2.0.7 true artur.dubovoy@gmail.com
Java Console 6.0.21 true {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
Java Quick Starter 1.0 true jqs@sun.com
Modified Preferences
browser.history_expire_days.mirror 180
browser.history_expire_days_min 3
browser.places.importBookmarksHTML false
browser.places.smartBookmarksVersion 2
browser.startup.homepage http://www.yahoo.com/?ilc=1
browser.startup.homepage_override.mstone rv:
browser.tabs.loadInBackground false
dom.ipc.plugins.timeoutSecs -1
extensions.lastAppVersion 3.6.8
network.cookie.prefsMigrated true
places.last_vacuum 1281114518
privacy.clearOnShutdown.sessions false
privacy.cpd.sessions false
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 0
security.warn_viewing_mixed false

eagereagle 0 solutions 1 answers

I run Firerox 3.6.8. on Win 7 64bits Home Premium. About 3 days ago after "Viewing" an image in a new window or not and wanting "Save Image As..." Firefox freezes, Task manager says "Program not responding".I tried same maneuver in Internet Explorer 64bits. No problem. Image saves alright. I tried all the tips suggested in the Firefox forum to no avail. The only thing I notice is that Google Image Viewing integrates with Firefox and not with IE for image viewing and that Google Image Viewing was recently predominantly revamped.Thanks for the info/solution