X
Tap here to go to the mobile version of the site.

Support Forum

4.0 Beta 2 don't let me tell if I'm happy or sad about Firefox

Posted

If I want to tell if I'm happy or sad about the new Firefox an click on the Feedback Button Firefox always tells me to update to the latest Beta but I am running the latest Beta!

If I want to tell if I'm happy or sad about the new Firefox an click on the Feedback Button Firefox always tells me to update to the latest Beta but I am running the latest Beta!

Chosen solution

I have not found a definitive answer, but this may be due to the original planned release date for beta 3.

Beta 3 was originally planned to be released on August 6th, but has been delayed for a few days (currently scheduled for 11th-12th). The feedback system may have been setup to stop feedback from beta 2 from 6th August when beta 3 was originally planned for release.

Read this answer in context 2

Additional System Details

This happened

Every time Firefox opened

This started when...

I installed Firefox 4.0 beta 2

Installed Plug-ins

  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • iTunes Detector Plug-in
  • DivX Web Player version 2.0.2.40
  • GEPlugin
  • Picasa plugin
  • 4.0.50524.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • 6.0.12.448
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Google Update
  • Version 1.1.2, copyright 1996-2010 The VideoLAN Teamhttp://www.videolan.org/
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.0 r45

Application

  • User Agent: Mozilla/5.0 (Windows; Windows NT 6.1; rv:2.0b2) Gecko/20100720 Firefox/4.0b2

More Information

Windows 7
Firefox 4.0 Beta 2

TonyE
  • Moderator
1044 solutions 8863 answers

Chosen Solution

I have not found a definitive answer, but this may be due to the original planned release date for beta 3.

Beta 3 was originally planned to be released on August 6th, but has been delayed for a few days (currently scheduled for 11th-12th). The feedback system may have been setup to stop feedback from beta 2 from 6th August when beta 3 was originally planned for release.

I have not found a definitive answer, but this may be due to the original planned release date for beta 3. Beta 3 was originally planned to be released on August 6th, but has been delayed for a few days (currently scheduled for 11th-12th). The feedback system may have been setup to stop feedback from beta 2 from 6th August when beta 3 was originally planned for release.

Question owner

Okay so we have to wait for the beta 3 release?

Okay so we have to wait for the beta 3 release?
TonyE
  • Moderator
1044 solutions 8863 answers

You may not have to wait long. There is conflicting info about the release date. One page states estimated for 11th-12th August, but the builds page that gives details about the preparations for the release state August 9th, 1500 PDT

There is a way around this to be able to provide feedback but I do not recommend using it. It involves identifying your current version as beta 3, but that could result in misleading feedback being given. You may report an issue that you have with beta 2 that has been fixed/changed in beta 3, but the feedback system will show you as having the problem in beta 3.

You may not have to wait long. There is conflicting info about the release date. One page states estimated for 11th-12th August, but the builds page that gives details about the preparations for the release state August 9th, 1500 PDT There is a way around this to be able to provide feedback but I do not recommend using it. It involves identifying your current version as beta 3, but that could result in misleading feedback being given. You may report an issue that you have with beta 2 that has been fixed/changed in beta 3, but the feedback system will show you as having the problem in beta 3.

Question owner

I understand what you mean. So I'll wait for the next beta and write down my feedback on post-its. Thank you for helping!

I understand what you mean. So I'll wait for the next beta and write down my feedback on post-its. Thank you for helping!
Dexhu 0 solutions 1 answers

bold textMy FEEDBACK Button is NOT showing on Beta 7 version! How do I place it in the TOOLBAR?

'''bold text'''My FEEDBACK Button is NOT showing on Beta 7 version! How do I place it in the TOOLBAR?
kevinfar 0 solutions 1 answers

The happy or sad button is not available. Conduit button is not available. LastPass Button is not available. I checked to see if they were checked to show and they are.

The happy or sad button is not available. Conduit button is not available. LastPass Button is not available. I checked to see if they were checked to show and they are.
typothecary 0 solutions 1 answers

I'm using the latest Beta 4.0b7 and it still tells me that I need to download the latest when I click the happy/sad feedback button.

I'm using the latest Beta 4.0b7 and it still tells me that I need to download the latest when I click the happy/sad feedback button.
TonyE
  • Moderator
1044 solutions 8863 answers

Helpful Reply

Beta 8 has now been released. Updating to beta 8 should let you submit feedback.

Beta 8 has now been released. Updating to beta 8 should let you submit feedback.
BklynHyLife 0 solutions 1 answers

I'm having the same problem...can't provide feedback for Beta 4.0b12. It gives me a "download the latest version..." message. If I can't provide Happy or Sad feedback, then what's the point!

I'm having the same problem...can't provide feedback for Beta 4.0b12. It gives me a "download the latest version..." message. If I can't provide Happy or Sad feedback, then what's the point!