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I can't copy and paste text from a website. Why is this?


On any website I go to, when I highlight and try to copy text from the body of the page with my mouse, nothing happens.

Additional System Details

This happened

Every time Firefox opened

This started when...

after a recent update

Installed Plug-ins

  • npmnqmp 989898989877
  • Version
  • Google Talk Plugin Video Accelerator version:
  • 1.7.0069.3
  • Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • eMusic DLM
  • Google Update
  • Shockwave Flash 10.1 r53
  • iTunes Detector Plug-in
  • 3.0.50106.0
  • Office Live Update v1.5
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

Cheng Wang
  • Administrator
  • Moderator
36 solutions 435 answers

Where are you trying to paste?

Also, how are you trying to copy? (Ctrl-C, right click, some other way?)

Question owner

I'm trying to copy by highlighting text and and right clicking with my mouse. As far as text, for example, if I try to copy the text in your message, I can't.

sunfighter 0 solutions 3 answers

Try shutting javascript off.

Also ,I play evony and they use flash to display messages and copy don't work with that. I use a image capture for that.

aza99 0 solutions 1 answers

does it matter where i'm trying to paste?

  • Top 10 Contributor
  • Moderator
10760 solutions 96842 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

See also http://kb.mozillazine.org/Clipboard_not_working

bertalou 0 solutions 4 answers

Helpful Reply

Is this a recent problem...after the last update on Oct. 27, 2010? Were you able to copy and paste before the 27th? My optical marble mouse has had a breakdown from the update. No longer can I do a smooth scroll in Mozilla. However, I can in I.E. and Outlook Express. I posted on the 28th.

Modified by bertalou