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when i click on anything on hotmail.co.uk nothing works?

Posted

ever since hotmail updated last week, i been having problems with hotmail, it lets me sign in as normaly, but when signed it, it wouldnt let me click on anything? so i cant do nothing at all when i'm signed in! please help !

URL of affected sites

http://sn105w.snt105.mail.live.com/default.aspx?wa=wsignin1.0

ever since hotmail updated last week, i been having problems with hotmail, it lets me sign in as normaly, but when signed it, it wouldnt let me click on anything? so i cant do nothing at all when i'm signed in! please help ! == URL of affected sites == http://sn105w.snt105.mail.live.com/default.aspx?wa=wsignin1.0

Additional System Details

Installed Plug-ins

  • -Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • DivX Web Player version 2.0.2.40
  • 4.0.50524.0
  • Office Live Update v1.5
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
  • Java(TM) Platform SE binary
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant
1.2.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://go.microsoft.com/fwlink/?LinkId=69157
browser.startup.homepage_override.mstone
rv:1.9.2.3
browser.zoom.full
false
dom.disable_window_move_resize
true
dom.event.contextmenu.enabled
false
extensions.lastAppVersion
3.6.3
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
keyword.URL
http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
network.cookie.prefsMigrated
true
places.last_vacuum
1277546951
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.enable_ssl2
true
security.enable_tls
false
security.warn_viewing_mixed
false

Morbus 135 solutions 2340 answers

Hello.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

Hello. It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal? Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins. If you need support for one of your add-ons, you'll have to contact its author. If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.
madaser 0 solutions 2 answers

thanks but i still got the problem, i been looking at a few forums, and alot of other people having the same problem aswell!

thanks but i still got the problem, i been looking at a few forums, and alot of other people having the same problem aswell!
Morbus 135 solutions 2340 answers

Can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See this article to know how to create a new Firefox profile. Please report back the results.

Can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See [http://support.mozilla.com/en-US/kb/Managing+profiles this article] to know how to create a new Firefox profile. Please report back the results.
madaser 0 solutions 2 answers

Helpful Reply

thanks again but it still wont work!

thanks again but it still wont work!
Morbus 135 solutions 2340 answers

That's weird. I can't replicate this on my end. Please contact Microsoft and see what they say. I don't understand how this is happening, but I believe it's something external to Firefox.

That's weird. I can't replicate this on my end. Please contact Microsoft and see what they say. I don't understand how this is happening, but I believe it's something external to Firefox.
kpdavid 0 solutions 1 answers

Helpful Reply

Didnt work for me either

Didnt work for me either