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Firefox crashes once daily, and I find it when I get home from work. Every day.

Posted

As the title says, Firefox crashes exactly once per day. I always find it when I come home from work, which can be anywhere from 8 to 10 PM. It is every single day, not just occasional. More specifically, the Firefox window is missing and all that remains is the generic "Visual C++ Runtime Library" crash box.

My system is a fairly new machine. I just built it earlier this year.

CPU: AMD Phenom II X4 955 black edition (quad core overclocked from 3.2 to 4.1 GHz) Motherboard: Asus M4A785-M RAM: 3 GB DDR2 Video: Zotac GeForce 9800 GT OS: Windows 7 Ultimate (dual boot with Debian Lenny, but the crash is just in Windows)

I know the first thing that stands out there is that overclock, but it's unrelated. I suspected it causing an issue at first, so I ran it at stock specs for 3 days. It still crashed Firefox daily. I believe the system itself is quite stable, I never have problems with other software. My FF version is up to date, although it's been doing this for the past 3 or 4 releases. The only add-ons I have installed are DownloadHelper and Flash Player, but it still crashes if I disable them.

This one's got me kind of stumped. Does anybody have any clue what could be triggering this? It doesn't matter what tabs I have open either, in case anybody was wondering. One day, just to test that I closed Firefox before I left in the morning, then opened it back up with only one tab: google.com ....... still crashed by the time I got back home.

As the title says, Firefox crashes exactly once per day. I always find it when I come home from work, which can be anywhere from 8 to 10 PM. It is every single day, not just occasional. More specifically, the Firefox window is missing and all that remains is the generic "Visual C++ Runtime Library" crash box. My system is a fairly new machine. I just built it earlier this year. CPU: AMD Phenom II X4 955 black edition (quad core overclocked from 3.2 to 4.1 GHz) Motherboard: Asus M4A785-M RAM: 3 GB DDR2 Video: Zotac GeForce 9800 GT OS: Windows 7 Ultimate (dual boot with Debian Lenny, but the crash is just in Windows) I know the first thing that stands out there is that overclock, but it's unrelated. I suspected it causing an issue at first, so I ran it at stock specs for 3 days. It still crashed Firefox daily. I believe the system itself is quite stable, I never have problems with other software. My FF version is up to date, although it's been doing this for the past 3 or 4 releases. The only add-ons I have installed are DownloadHelper and Flash Player, but it still crashes if I disable them. This one's got me kind of stumped. Does anybody have any clue what could be triggering this? It doesn't matter what tabs I have open either, in case anybody was wondering. One day, just to test that I closed Firefox before I left in the morning, then opened it back up with only one tab: google.com ....... still crashed by the time I got back home.

Additional System Details

Installed Plug-ins

  • -2,5,3,1
  • Adobe PDF Plug-In For Firefox and Netscape
  • Default Plug-in
  • Java(TM) Platform SE binary
  • Shockwave Flash 10.1 r53
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Java Plug-in 1.6.0_10 for Netscape Navigator (DLL Helper)

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

More Information

Morbus 135 solutions 2340 answers

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal? Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins. If you need support for one of your add-ons, you'll have to contact its author. If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.