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Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 lost every addon, bookmark and history. Chatted with Tech Suppor Online but solutions are very complicated for me. I guess I will just have to give up on what wa

Posted

Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 lost every addon, bookmark and history. Chatted with Tech Suppor Online but solutions are very complicated for me. I guess I will just have to give up on what was a very fine browser but now is worthless.

This happened

Every time Firefox opened

== I installed the new update.

Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 lost every addon, bookmark and history. Chatted with Tech Suppor Online but solutions are very complicated for me. I guess I will just have to give up on what was a very fine browser but now is worthless. == This happened == Every time Firefox opened == I installed the new update.

Additional System Details

Installed Plug-ins

  • -Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • Unity Web Player lets you experience dazzling interactive 3D right in your browser. For more information, visit Unity .
  • npmnqmp 071505000006
  • http://www.facebook.com/fbplugin/
  • Java 1.3.1 Plug-in
  • Viewpoint Media Player (WPD)
  • RealPlayer Plugin
  • LogMeIn remote control components
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Shockwave Flash 10.1 r53
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

More Information

Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 lost every addon, bookmark and history. Chatted with Tech Suppor Online but solutions are very complicated for me. I guess I will just have to give up on what was a very fine browser but now is worthless.

Morbus 135 solutions 2340 answers

Hello Steve.

If you lost the whole of your personal information (including home pages, settings, bookmarks, passwords, history, add-ons and so on), absolutely everything, and all has come back to "factory defaults", per say, it's possible that your profile is no longer being used.

To know more about Firefox profiles, see this:

http://support.mozilla.com/en-US/kb/Profiles

To know how to manage profiles, see this:

http://support.mozilla.com/en-US/kb/Managing+profiles

Those two pages are easy to understand and should tell you all you need to know to get your profile back. If you have any question, feel free to ask.

It's also possible that your profile was simply erased (for whatever reason, Firefox wouldn't do that, but third party software or even the user may do that, either inadvertently or on purpose), and if that's the case (basically, if there's no folder in your profiles folder with your profile), there's nothing to be done.

Hello Steve. If you lost the whole of your personal information (including home pages, settings, bookmarks, passwords, history, add-ons and so on), ''absolutely'' everything, and all has come back to "factory defaults", per say, it's possible that your profile is no longer being used. To know more about Firefox profiles, see this: http://support.mozilla.com/en-US/kb/Profiles To know how to manage profiles, see this: http://support.mozilla.com/en-US/kb/Managing+profiles Those two pages are easy to understand and should tell you all you need to know to get your profile back. If you have any question, feel free to ask. It's also possible that your profile was simply erased (for whatever reason, Firefox wouldn't do that, but third party software or even the user may do that, either inadvertently or on purpose), and if that's the case (basically, if there's no folder in your profiles folder with your profile), there's nothing to be done.