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Firefox takes a long time to load the home page and constantly gets frozen

Posted

When I log on to Firefox it takes a long time to load the home page (Sky.com) and when left for a length of time it freezes i.e. takes a long time to load.

When I log on to Firefox it takes a long time to load the home page (Sky.com) and when left for a length of time it freezes i.e. takes a long time to load.

Additional System Details

Installed Plug-ins

  • -Default Plug-in
  • Shockwave Flash 10.1 r53
  • GEPlugin
  • 4.0.50524.0
  • 6.0.12.709
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

More Information

Morbus 135 solutions 2340 answers

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal? Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins. If you need support for one of your add-ons, you'll have to contact its author. If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.
highlands2010 0 solutions 1 answers

Hi Morbus

I've tried starting safe-mode with the add-ons disabled but it is still taking 1-2 minutes to load.

I've only recently installed firefox beta version and the add-ons are all standard.

I'm also expereincing problems with Google Chrome - 'resolving proxity' and 'google-analytics'. Chroms loads very slowly and i've tried to follow the guides to resolve the problems (deleting cashe etc) with only part success.

Any ideas what else could be slowing everything down and causing FF to take so long to load?


Thanks

DC

Hi Morbus I've tried starting safe-mode with the add-ons disabled but it is still taking 1-2 minutes to load. I've only recently installed firefox beta version and the add-ons are all standard. I'm also expereincing problems with Google Chrome - 'resolving proxity' and 'google-analytics'. Chroms loads very slowly and i've tried to follow the guides to resolve the problems (deleting cashe etc) with only part success. Any ideas what else could be slowing everything down and causing FF to take so long to load? Thanks DC