Can't upgrade Firefox because it wants me to close Firefox but Firefox is not open.
I tried several times to upgrade Firefox. The files can be downloaded and saved to the hard drive, but when I launch the upgrade I'm told that I have to close Firefox even though I have already closed it.
This happened
Just once or twice
== after that I didn't try again
All Replies (1)
Did you look at the Task Manager to make sure FF is not running there? Sometimes even though you have closed FF, it might still be running its process -- alt + ctrl + delete