Can't upgrade Firefox because it wants me to close Firefox but Firefox is not open.
I tried several times to upgrade Firefox. The files can be downloaded and saved to the hard drive, but when I launch the upgrade I'm told that I have to close Firefox even though I have already closed it.
Just once or twice
== after that I didn't try again
Additional System Details
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.13) Gecko/20060414
Did you look at the Task Manager to make sure FF is not running there? Sometimes even though you have closed FF, it might still be running its process -- alt + ctrl + delete