IRS forms won't display on screen; this just started.
Recently, IRS forms will not display on my screen. I have a Mac and it used to display these forms on the screen. Could the problem be caused by a recent version of Firefox Mozilla.
URL of affected sites
Additional System Details
- -Gecko default plugin
- Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
- Java 1.3.1 Plug-in
- Adobe Acrobat and Reader Plug-in for Web Browsers, Version 7.0.9
- Shockwave Flash 9.0 r246
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- User Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:18.104.22.168) Gecko/20100625 Firefox/3.6.6
Check to see if your Adobe Acrobat & Reader Plug-in is current; IRS forms use Adobe Reader/Acrobat for their forms. Also see if your Java and Shockwave Flash (aka Adobe Flash) are current.
Check your plugins here: http://www.mozilla.com/en-US/plugincheck/
See the following for instructions for updating your plugins if they are not current: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin